How to wirelessly mirror mobile phone/tablet screen to a smart projector?

Please follow below steps:   Connect your device and projector to the same Wi-Fi network.           2. On projector, go to Home > Screen Mirroring, there is projector's device name shown at the upper right               location. (e.g. "ViewSonic PJ-XXXX")          3.On your phone/tablet, do the following:   iOS: Access...

After the Update (2023/09), the Browser Icon is Missing.

The new version of Whiteboard for Flutter (v.2.16.8) on Android side, the design adjusted the browser icon. Users can now find the feature in the Magic Box. See the image below for the exact location.  Please visit our Knowledge Base for more product info: Embedded Browser Full Feature Breakdown.

Web content in the Embedded Browser is not rendering when using an Intel Iris Xe Graphics processor.

When the Embedded Browser is not showing web content, as shown in the image below, check if you are using an Intel Iris Xe Graphics processor.  Solution: Upgrade your driver by downloading the Beta driver 30.0.100.9667 and newer production drivers from Intel's website under "Resolution":   Intel support link 

How to fix broken images in the Dice feature in the Windows app?

Issue: The Dice feature is incomplete, and the dice performs slowly. Root cause: Please check whether the PC is equipped with an Intel Iris Xe Graphics Processor by going to Task Manager > GPU Resolutions: <1> Pleases update the drive of the Intel Graphics Processor via this link:          https://www.intel.com/content/www/us/en/d...

What to Do When Whiteboard Users Encounter a Sign-in Error.

If users encounter a “sign-in error” when trying to log in to Whiteboard, please contact the school's IT for assistance.  This mechanism is by design. myViewBoard Suite allows Entity admin users (normally the school's IT) to control Whiteboard features such as Sign-in, Auto-logout Time, Embedded Browser, etc; the school's IT can set the tem...

What to do when Whiteboard Users Encounter Sign-in Error?

If users encounter a “sign-in error” when trying to log in to the Whiteboard, please write to the school IT for assistance.  This mechanism is by design. myViewBoard Suite allows Entity admin users (normally the school IT) to control Whiteboard features such as Sign-in, Auto-logout Time, Embedded Browser, etc; the school IT can set the temp...

Why showing duplicate mouse cursor when sharing screen on myViewBoard Display?

For users to share screen to myViewBoard Display using Chrome based browser, duplicate mouse cursors will appear on the screen.  This is expected to be fixed in Auguest release from Chrome browser version 115. Please install and use Firefox browser instead to share screen to myViewBoard Display for temporary solution.

Why is the pre-installed myViewBoard unable to be activated on my Windows?

myViewBoard preinstall version dates back to v.1.31.5, need to be reinstalled. The best way to solve this issue is to uninstall myViewBoard on your PC or slot-in PC, and then download the latest version on myViewBoard.com. Step1: Properly uninstall the pre-install version Step2: Download the latest version from the official website. Step3:...

V1.72.06 – August 2023

New Launcher for an Effortless Installation Experience UNIVERSE now features a new launcher designed to streamline the installation process. This enhancement ensures that anyone can easily install the application, and permission requests have been optimized accordingly. Ensure Seamless Connection with Software Improvements Automated Re...

V1.71.00 – July 2023

Integration with Canvas and Blackboard LMS Through the new Canvas and Blackboard integration with UNIVERSE, teachers can create class sessions and quizzes as assignments within the LMS environment. Both teachers and students can also join classes directly from the LMS.