Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.

Which web browser is the best for running myViewBoard.com?

It is suggested that you use Google Chrome Browser with myViewBoard.com as most features are only available on Chrome.

What to do when the touch function has no response on the ViewBoard?

If touch fails across all input sources, you can perform a system initialization using the [INIT TV] command in the Debug Menu. Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Execute Initialization: Locate and select [INIT TV] from the pop-up menu. System Restart: The dev...

Purchased replacement parts

Parts can be purchased from our parts store. Go to https://www.viewsonic.com/parts/

I cannot send my screen to ViewBoard with the Cast In function because of “myViewBoard extension is disabled” alert in Chrome

Since the Chrome extension is an application installed on your Chrome browser, the myViewBoard team will continuously update it in order to provide the best user experience. When you see the orange exclamation point icon (!) in the top right corner of your browser window (as seen below), please click “Accept permission”. After you accept permi...

Why doesn't the OSD menu auto-rotate to match the monitor's orientation?

The [Auto Pivot] feature for the OSD menu must be manually enabled in the monitor's settings or synced via the vDisplay Manager software. Step-by-Step Instructions: Open OSD: Press the monitor buttons to bring up the [Main Menu]. Navigate to Setup: Go to the [Setup Menu] tab. Enable Auto Pivot: Locate the [Auto Pivot] setting and t...

Why can’t my Windows desktop rotate to match the monitor’s orientation when OSD pivot function is set to Auto?

Since OSD pivot function in the OSD menu only affects the OSD menu itself. Please also install vDisplay Manager in your operating system so that your operating system screen can automatically rotate with the monitor’s orientation.

Can I use my Chromebook to cast to the ViewBoard screen?

Yes. Install the vCastSender Chrome Extension from the Chrome Web Store to wirelessly cast your screen to the ViewBoard. Steps: Install Extension: Open the Chrome browser, go to the Chrome Web Store, and search for and install the [vCastSender] extension. Network Connection: Ensure both your Chromebook and ViewBoard are connected to t...

Your Digital Whiteboard in the Cloud

For more information, see the myViewBoard wiki:  https://wiki.myviewboard.com/MyViewBoard

How to host the casting remotely from your browser

For more information, see the myViewBoard wiki: https://wiki.myviewboard.com/Casting