Commercial DisplaySupport - ViewSonic Madagascar

CDX5560 / CDX5562 Video Wall Installation Addendum

To avoid screen damage, always handle the display by the back handles. Always place the display on a cushion pad after removal from the carton box. Please do not remove the rubber cushions around the display for a video wall installation. You may remove the rubber cushions around the display for a single screen installation.

How to change the image aspect ratio with connecting CDE6510 to IPAD using cable method?

You can press FORMAT button on RC to change the aspect ratio.

Why I didn't see my contents displayed on the screen, when I publish the campaign from vSignage or Signage Manager?

Please make sure you following the steps. a. The windows admin of vSignage or Signage Manager and CDM displays or Eposters are in same LAN network . For example, first three groups of IP address are same . 192.168.1.xxx. b. You can use DOS commend "ping" to reach the display's IP address and frames have no loss. For example : c...

How to disable the internal speaker and output volume from the line out for CDE5510, CDE6510, CDE5010?

You can set the volume to 0 (to disable internal speaker volume) and set the Audio out (Line out) volume. The volume of the Audio out (Line out) is suggested to control by an external sound bar for higher output.

Which network ports should be opened for Signage Manager and media players?

To ensure Signage Manager can discover and control players over a Local Area Network (LAN), please ensure that TCP 80, 8080, 443, and UDP 1900 are opened in your firewall settings. Port Configuration Table: Port TCP UDP Description 80 TCP Hypertext Transfer Protocol (HTTP), main communication port with legacy play...

How to install vSignage License on EP5520 /EP5520T/ EP5540/EP5540T?

Requirements: - USB Flash Drive (FAT32 Formatted): How to format USB flash drive to FAT32 - vSignage license file, available on the Download section of the product's page* 1. Copy the license file (license-production_VSI.PKG) to the root directory of the USB flash drive. 2. Insert the USB flash drive into USB port of the display....

Does the EP5520 support WPA2-Enterprise authentication and certificate installation?

Yes. The capability for Enterprise authentication depends on the hardware specifications of the installed Wi-Fi module/dongle and its firmware compatibility. Instructions & Steps: Hardware Verification: Supported Wi-Fi security protocols are dictated by the Wi-Fi Module/Dongle. Please ensure your module supports 802.1X / WPA2-Enterprise ...

How to install APP on NMP-302W?

Applied model: NMP-302W, NMP580-W, EP1042T 1. Click "Advanced" to enter advanced settings page. 2. Click left mouse key three times in the right bottom area with interval of one second 3. Then Android main page will appear 4. Click "Settings" to enter settings page 5. Check "Unknown source" under "Security" setting...

How to get back to the dashboard while content is playing via vSignage?

There are two methods to get back to the dashboard. 1. Press up button on the remote control to go to the dashboard 2. Connected to a mouse, directly press and hold anyone of the corner area, after successfully triggering the countdown, the corner area will flash in reverse (as shown in the figure). It will exit after ten seconds.

How to install Signage Manager License with CDM4900R/ CDM4300R/ CDM5500R/ CDM5500T?

1. Download the attached license file. 2. Select the correct Time Zone. 3. Please follow the below procedures to install the Signage Manager license: license URL:https://support.viewsonic.com/helpdesk/attachments/33040907670