Why is there a lag or slow touch response on the ViewBoard?

Touch lag on the native Android system is often caused by high RAM usage. Clearing background apps or using the built-in cleaning tool can restore responsiveness. Steps: One-Tap Memory Clear: Tap the [Sidebar Menu] on either side of the screen. Select the [Task Manager / Recent Apps] icon. Tap [Clear All] to release background ...

What is the maximum USB cable length for ViewBoard Touch connection?

USB standards have strict physical signal limits. USB 2.0 has a maximum recommended length of 5 meters, while USB 3.0/3.2 is restricted to 2-3 meters. Exceeding these limits causes touch lag, disconnects, or device recognition failure. Technical Specifications: USB Version Data Rate Max Recommended Length Typical Usage USB 2.0 480 Mbp...

How to play YouTube videos in HD (1080p) through the Chromium application

1. Launch the Chromium application on your IFP50 series display and navigate to: www.youtube.com.   2. Select a video to play. Once the video starts, tap on the video to show additional options.     3. Tap the cogwheel icon on the top right corner to open Playback Settings.   4. Set the Quality to 1080p.    NOTE: YouTube ...

When I login Google Drive or OneDrive, is it possible not to reveal the password letter by letter?

The login page is design by Google(Google Drive) or Microsoft(OneDrive), so we cannot change the typing password in the letters are visible and then hide design.

How to do when the message on my IFP5550/IFP6550/IFP7550/IFP8650, "The device has been locked, please use the U disk to unlock"?

1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. Please refer below steps to unlock: 1. Prepare a FAT32 formatted USB drive. 2. Unzip Unlock.zip attached and copy to the USB drive root directory. 3. Insert the USB to I...

How to install custom apps in the Android module for IFP50 series displays?

Please follow below instructions to add apps:   The Android operating system is an open source platform that will allow you to install custom applications even when the Google Play store is not available. Follow the steps to begin installing custom applications.      1. Downloading the Application  a. Download the application (.apk) file ...

Is it possible to have the slot-in pc power remains on while IFP screen’s off?

If you want slot-in pc stay powered on, short press the power button on the front panel or remote control to manually turn off the screen(backlight).

What can I do if the Viewboard is lagging?

We suggest refer to one of below cleaning methods.   1. Use the Side Tool Bar to clean all current processes.      2. Use vSweeper to clear memory and unwanted files.     3. Power off the Viewboard, then power it back on to clear all unnecessary data and close any running procedures.     Note: Using Browser/Chromium to play 1080...

What to do when: "Machine Code: 667406643860" shows up on my Viewboard after a reset?

This happens because vCast requires a license key to activate. Please ensure your Viewboard is connected to the internet to get “Registration OK” to show on screen to work.

How can I recovery VPC14-WP or VPC10-WP Windows OS?

You  can use the Recovery button that locate at VPC front panel to recovery the OS system.