Can I install IFP7550 by Daisy Chain?

Yes, IFP7550 integrated a HDMI output port which is capable of being installed by Daisy Chain. For more details, please refer to the User Guide.

How to update F/W on EP3220/4320/5520?

Upgrade under the factory menu Copy MstarUpgrade.bin in USB and Insert U disk to the USB port Press Input menu and then press 2 5 8 0 to activate factory menu (Fig. 1) Move to “Upgrade Main” item and press OK button to confirm. (Fig. 2) Select “Confirm” to confirm the upgrade (Fig. 3), the system will automatically reboot and start the up...

How to enable the input source auto detect function?

Please open the OSD menu and navigate into “Input Select”. Then, select Auto-Detect and make sure it is set to ON.

Why can’t my monitor automatically detect a source?

The "Auto Detect" feature is disabled by default on many models. You must manually enable it within the OSD menu to allow the monitor to switch between active ports automatically. Step-by-Step Instructions: Press the physical button to call up the OSD Main Menu. Navigate to the [Input Select] section. Locate [Auto Detect] at the bo...

Why can’t my Windows desktop rotate to match the monitor’s orientation when OSD pivot function is set to Auto?

Since OSD pivot function in the OSD menu only affects the OSD menu itself. Please also install vDisplay Manager in your operating system so that your operating system screen can automatically rotate with the monitor’s orientation.

How can I setup touch on extended display?

Please refer to this video.

EP5520/EP5520T vSignage cut-in S/N

    Product Cut in S/N EP5520T phase-in from UVE173100001 EP5520 phase-in from T91173300001

How to erase the currently selected handwriting?

How to do color calibration with my monitor?

Please refer to this FAQ, find "Calibrate your display" section and follow the instruction.

How to set the OSD pivot feature to auto when it is greyed out in the OSD menu?

Temporarily select a different OSD rotation option and then set the Auto option again. If the option is still greyed out, apply All Recall from the monitor’s OSD Setup Menu.