Skip to main content

The Fluo Yellow colour that shows on IFP5550 is becoming a yellow greenish, how can I do?

You can set color temperature to Cold or drag the dot to right to adjust in Display setting. Please note when you set color temperature to Cold or drag the dot to right to adjust, the blue light also increase.

What is the recommended height of installation for the ViewBoard Interactive Flat Panels?

Installation height will depend on a number of factors like average height of users and size of the room.  For example, students in elementary schools will have a lower average height compared to high school.  Another option will be to mount it on an adjustable mobile trolley cart like our LB-STND-005-3 that can be adjusted to multiple heigh...

Do you have mobile carts I can use for moving the ViewBoard Interactive Display around?

ViewSonic offers two types of mobile carts to choose from. One is a Trolley Cart (VB-STND-001) and the other is a motorized cart (LB-STND-005-3).  Please visit the product page of the mobile carts on our website for more information regarding maximum weight and features.

How do I disable the Android OS in IFP?

Please follow below instructions to disable the Embedded Player(Android OS).   Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Go to “Player Settings"-> "Embd Player" and turn it to OFF by using the direction button on remote control, choose OK button when prompt confirm messag...

Where can I get more info for suitable slot-in PC with IFP7550?

Please visit product page of IFP7550 in our website and check the section of "RELATED ACCESSORIES" list for details.

Can I install IFP7550 by Daisy Chain?

Yes, IFP7550 integrated a HDMI output port which is capable of being installed by Daisy Chain. For more details, please refer to the User Guide.

How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

Is there any recommended RS232 software to control IFP7550 by ASCII command?

You may control IFP7550 by Hercules software. Please have "HEX" checkbox unchecked and key in ASCII command with <CR> at the end.

Is there any recommended slot-in PC which can support vPro and TPM?

VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.

Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.

ViewBoard Support

General Questions Interactive Display Technical Documents

Contact Us

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.