Please follow below steps: Open OSD menu: (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” button on the monitor. (2) For monitors with buttons behind the monitor, press the second button from the top. (3) For monitors with a joystick...
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.
1.Under "Control Panel", open "Device Manager". 2. Find the Display adapters and double click on it then double click on the device shown: 3.Select Driver tab, this will list the Driver version.
If the image doesn’t fit the screen, please do the following: 1.Check the applied resolution to make sure that they match the settings recommended in the user guide. To check the resolution in Windows: (1)Settings > Display > Click on the display that user wants to change the setting (2)Change the display resolution for ...
On some monitors, there is a power button lock that locks the power and power button in the ON position. There is also a menu lock feature which can lock and unlock the OSD (On-Screen Display) Menu. Power Lock: To lock the Power Button press and hold both the [1] button and the down arrow button for 10 seconds. OSD Lock: ...
ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed. Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities. The only difference is you will see monitor model name in Device Manag...
These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...
General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...
Connect your cables, then use system shortcuts to choose between "Extend" or "Duplicate" modes and arrange the display order. Step-by-Step Instructions: 1. Fast Mode Switching (Windows) Press the Win + P shortcut. Select [Extend] to use both screens for different content (Recommended). Select [Duplicate] to show the same image on b...
Automatic shutdowns are often caused by power-saving settings, inconsistent power supply, or signal loss. Please check the OSD timer settings first. Troubleshooting Steps: Check OSD Menu Settings (Most Common): Navigate to the [Setup Menu]. Locate [Auto Power Off] or [Sleep Timer] and ensure they are set to [Off]. Also, verify ...