Servicio de garantía

Spain

Garantía Limitada de ViewSonic®

ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.


For more terms and conditions and on what the warranty does not cover please refer to our Standard Limited Warranty Summary.

Check Your Warranty

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Product Warranty Infomation

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Service Contact Information

Soporte

Por favor, contacta con tu distribuidor local

ViewSonic Product Family Spain
Monitors [VA, VX, VP, TD and XG Series] 3 Años Recogida, Reparación y Devolución
Monitors [VG Series] 5 Años Recogida, Reparación y Devolución
Projector [PA5, PA7, PJD5, PJD6, PJD7, PJD8, Pro, PX, PS and PG Series] 3 Años Recogida, Reparación y Devolución [Lámpara 1 Año o 1000 horas]
Projector [Laser/LED M & X series projectors] 3 Años Recogida, Reparación y Devolución [Light Source 3 Año o 20000 horas]
Smart Display [VSD] 3 Años Recogida, Reparación y Devolución
Digital Pen WhiteBoard 3 Años Con Sustitucion
Included Accessories [Battery, Power Supplies, Cables, Remotes, 3D Glasses etc.] La Misma que la Garantía del Producto
Peripherals [Wifi Modules, VB-Series and all other electronic peripherals] 3 Años Con Sustitucion
Large Format Display [Up to and including 55"] / Slot-in PC / TeamJoin 3 Años Recogida, Reparación y Devolución
Large Format Display [Larger than 55"] 3 Años Recogida, Reparación y Devolución
ePosters 3 Años Recogida, Reparación y Devolución
LED Display / Interactive Flat Panel 5 Años In Situ
LED Display [LDP Series, LDS135-151] Reparación o reemplazo in situ por 5 Años
LED Display [LDM Series, LDC Series, LDS135-152, LD135-153] Reparación o reemplazo in situ por 3 Años
Todas las categorías de product 14 días de reemplazo de DOA
*Atención: los clientes deben registrar sus productos de la serie LS/Laser en el sitio web de ViewSonic en los 90 días siguientes a la compra para recibir una garantía de 5 años. Si el registro no se produce dentro de este período, la garantía estándar para estos modelos se limitará a 3 años. Para obtener más información, rogamos que visiten nuestra página Ampliación de la garantía de proyección.
Customer Service For All Countries - Please click here to find the correct contact details of your respective Call Desk or Service Centre.

How to get service:

For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country's corresponding website:


To obtain warranty service, you will be required to provide:

  • The original dated sales slip. (Invoice or Proof of purchase)
  • Tu nombre y apellidos.
  • Tu dirección.
  • The serial number, IMEI number and the model number of the product.
  • Una descripción del problema.
  • Mobile and wireless products and All-in-One, customers should provide the username and the password in order to access the device and perform warranty service.

For DOA cases apart from above the followings are also required:

  • A photo showing the defect symptom.
  • A photo of the unit serial number with the barcode.
  • A photo showing the condition of the original container.

For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.


If the warranty on your product has already expired:

In case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.

  • How to get service:

    Leer más

    For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country's corresponding website:


    To obtain warranty service, you will be required to provide:

    • The original dated sales slip. (Invoice or Proof of purchase)
    • Tu nombre y apellidos.
    • Tu dirección.
    • The serial number, IMEI number and the model number of the product.
    • Una descripción del problema.
    • Mobile and wireless products and All-in-One, customers should provide the username and the password in order to access the device and perform warranty service.

    For DOA cases apart from above the followings are also required:

    • A photo showing the defect symptom.
    • A photo of the unit serial number with the barcode.
    • A photo showing the condition of the original container.

    For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.


  • If the warranty on your product has already expired:

    Leer más

    In case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.

Contacto

Contacta con nosotros directamente si necesitas más ayuda con tus productos ViewSonic o no encuentras las respuestas que buscas.

  • Bienvenido al Servicio de Soporte de ViewSonic

    Accede a soporte, información de producto y descargas aquí.

  • Consulta sobre la garantía

    Comprueba el estado de la garantía de tus productos ViewSonic.

  • Actualiza tu configuración y obtén una recompensa

    Accede a soporte, información de producto y descargas aquí.

    Contacto

    Contacta con nosotros directamente si necesitas más ayuda con tus productos ViewSonic o no encuentras las respuestas que buscas.