What is USB speed and refresh rate of VG2756-4K under USB-C connection?

The VG2756-4K (via USB-C) by default can display 4K 60Hz, and the OSD setting for "USB 3.2" is Off.  If the user turns "USB 3.2" On, then a USB-C connection can only display 4K 30Hz. There's not enough bandwidth for USB 3.2 speeds when connected via USB-C to output 4K 60Hz.   This situation will only happen on a USB-C connection. If u...

What is USB speed and refresh rate of VG2755-2K/VG2455-2K under USB-C connection?

The VG2755-2K/VG2455-2K (via USB-C) by default can display 2K 60Hz, and the OSD setting for "USB 3.2" is Off.  If the user turns "USB 3.2" On, then a USB-C connection can only display 2K 30Hz. There's not enough bandwidth for USB 3.2 speeds when connected via USB-C to output 2K 60Hz.   This situation will only happen on a USB-C connec...

Why can't I adjust the brightness to max, or select a color calibration mode?

For some VP models, the Energy Saving Mode is On by default. Once turned Off, the brightness level can be adjusted to max and color calibrations can be selected.  

vCast Group Size

The vCast Group function can cast to a maximum of * displays simultaneously. Platform Displays Android vCast 4* Windows vCastPro 6*

How to find MAC address of EP5520/EP5520T/ EP5540 /EP5540T?

MAC address is available on a label outside the carton as below. If carton is not available, check it under Android system with details below. 1. Press HOME on RC and select Settings 2. Select Network 3. Select Ethernet 4. MAC address listed as below

How to check whether vSignage can sync with others players and see the campaign?

If you are unable to sync the contents, there may be a connection issue.    To verify if the admin is sync with the player, there is a JSON API in vSignage. 1. First make sure your windows firewall setting has allow vSigange to access. 2. Please use this API to check if source player see any other players and campaign. Open the Chrome br...

LS921WU is not recognized nor controlled through the web browser by PJ-link

Applicable models: LS600W, PG707X, PG707W, PG706HD, PG706WU, LS831WU, LS750WU, LS850WU, LS860WU, LS920WU, LS921WU, PX728-4K, PX748-4K Please make sure the below webpage password is set in ViewSonic Network control first due to SB-327 law requirement.   1. Enter the IP address of the projector in the address bar of your browser and press E...

How to play YouTube videos in HD (1080p) through the Chromium application

1. Launch the Chromium application on your IFP50 series display and navigate to: www.youtube.com.   2. Select a video to play. Once the video starts, tap on the video to show additional options.     3. Tap the cogwheel icon on the top right corner to open Playback Settings.   4. Set the Quality to 1080p.    NOTE: YouTube ...

When I login Google Drive or OneDrive, is it possible not to reveal the password letter by letter?

The login page is design by Google(Google Drive) or Microsoft(OneDrive), so we cannot change the typing password in the letters are visible and then hide design.

How do I configure microphone setting in IFP2410/VSD243 to work with Zoom app?

To configure the IFP2410/VSD243 microphone to work with Zoom, there is a setting in Zoom Settings called “Use Original Sound” (see images below) that will need to be enabled.    According to Zoom’s website, Original Sound is supposed to only suppress background noises, such as keyboard tapping, crunching paper, fan noise, etc.   In the ...