Skip to main content

How do I deploy MSI to multiple Windows devices (Windows 10 and above)

This explains the steps on how to install MSI to multiple Windows 10 and above devices using Group Policy from Microsoft Server Create an Organizational Unit (from Microsoft Server) Sign in to Windows Server using "Domain Adminstrator" role.  Go to Server Manager -> Tool -> Active Directory Users and Computers Under Active Director...

Why can't I connect to server in UNIVERSE?

Please switch your company WI-FI to private WI-FI. When you switch to peronal WI-FI, kindly retry and open UNIVERSE again. You should be able to enter it smoothly.

How to Setup Alexa Voice Assistant?

Please refer to How to set up Voice Control for X10-4K/M2/X100-4K/X100-4K+?

How do I manage locally stored files on the X10-4K?

Please see: How to manage locally stored files on the projector

How to connect your mobile device with the X10-4K via Bluetooth?

Please see: How to connect your mobile device with the projector via Bluetooth

How do I replace the nib of ACP501?

Please follow the steps below to replace the nib of ACP501. 1. Unscrew it in a counter-clockwise direction.  2. Place the tip upright facing upwards.  3. Remove the old nib then insert the new nib into the barrel of the pen.  4. Screw the tip back in a clockwise direction to secure.

How to cast and mirror your mobile device to the X10-4K?

Please see: How to Cast and Mirror your Mobile Device to the Projector

Why can’t I connect my ViewStylus ACP501 to my iPad?

It is possible that your iPad is paired with another stylus (Apple Pencil or other stylus). Please go to settings and disconnect by tapping "Forget this Device" on your iPad. Your ViewStylus does not need pairing, but make sure that you select the correct mode (green light for iPads, blue light for other touch-screen devices).

How to set up Voice Control for X10-4K/M2/X100-4K/X100-4K+?

Please refer to below video. How to set up voice control on the ViewSonic X10-4K projector   Note: 1.Supported Alexa & Google Assistant Voice Control commands are listed in User Guide.   2. Alexa & Google Assistant are only available in English. 3. Alexa supported country would vary .

Why iPhone’s Mobile hotspot is not connecting with M2?

If you have problem connecting to hotspot on M2,  Toggle your mobile hotspot (ON -> OFF -> ON). Toggle Wi-Fi option on the projector (ON -> OFF -> ON). Restart your iPhone and try connecting M2 to Mobile hotspot.

Support

Nous contacter

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.