Commercial DisplaySupport - ViewSonic Bangladesh

How to check whether vSignage can sync with others players and see the campaign?

If you are unable to sync the contents, there may be a connection issue. To verify if the admin is sync with the player, there is a JSON API in vSignage. 1. First make sure your windows firewall setting has allow vSigange to access. 2. Please use this API to check if source player see any other players and campaign. Open the Chrome br...

How to check CDX series , videowall, model RS232 daisy chain working correctly

1. Is it correct of RS232 daisy chain cable ? 2. In OSD menu, General settings -> Eco mode please set to Normal. (If set to Low power standby, the unit can power OFF but can’t power ON) 3. The RS232 daisy chain cable is 2.4mm – 2.4mm

How to calibrate touch function on IFP/EP in Win 10?

Please follow below steps: Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input. On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes. 4.Select the Touch input option. ...

Does NMP-302w and NMP580-W support touch content?

NMP-302w and NMP580-W support EP5520T touch function, you can use these two models with EP5520T, then you will have touch function.

The image is distorted from NMP-302w HDMI out, how can I do?

You can refer below steps to check the issue. 1. To reset the NMP-302w. 2. To replace the HDMI(extension) cable. If above steps can't solve the issue, it will be NMP-302w mainboard issue, you need to replace NMP-302w.

How can I add other widgets to the Signage manager software?

You can refer below steps to use other widgets.

Which network ports should be opened for Signage Manager and media players?

To ensure Signage Manager can discover and control players over a Local Area Network (LAN), please ensure that TCP 80, 8080, 443, and UDP 1900 are opened in your firewall settings. Port Configuration Table: Port TCP UDP Description 80 TCP Hypertext Transfer Protocol (HTTP), main communication port with legacy play...

How to prevent image quality loss when exporting from Signage Manager?

While editing content with Signage Manager, it will compress and save photo in lower quality. Please follow below procedures to replace the photo. 1. After finishing editing in Signage Manager, choosing “Export to USB”. 2. Open “File Explorer” and locate USB drive in SMIL/media folder. 3. Copy original photos to this folder and...

How to get back to the dashboard while content is playing via vSignage?

There are two methods to get back to the dashboard. 1. Press up button on the remote control to go to the dashboard 2. Connected to a mouse, directly press and hold anyone of the corner area, after successfully triggering the countdown, the corner area will flash in reverse (as shown in the figure). It will exit after ten seconds.

Does the EP5520 support WPA2-Enterprise authentication and certificate installation?

Yes. The capability for Enterprise authentication depends on the hardware specifications of the installed Wi-Fi module/dongle and its firmware compatibility. Instructions & Steps: Hardware Verification: Supported Wi-Fi security protocols are dictated by the Wi-Fi Module/Dongle. Please ensure your module supports 802.1X / WPA2-Enterprise ...