What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product.   Note: Full documen...

Do ViewSonic DVLED displays support anti-blue light?

Answer: DVLED displays do not support anti-blue light at this time.

How does pixel pitch relate to viewing distance?

The choice of pixel pitch is related to the viewing distance. A suitable specification should be chosen for the intended use. Smaller screen size: shorter viewing distance required. Larger screen size: longer viewing distance required. A larger pixel pitch for a screen at a greater distance can achieve the same visual effect as a screen...

How does ViewSonic select LED pixels for DVLED to ensure color uniformity?

Answer: ViewSonic selects LED pixels with similar wavelengths to produce the Direct View LED display. This results in a uniform color in a perfect color presentation.

How does ViewSonic ensure brightness uniformity for the LED pixels on a DVLED display?

Answer: The brightness of each LED is calibrated using a calibration software to attain brightness uniformity on the DVLED display. When LEDs from the factory are not calibrated, the brightness will be different across the display. A brightness calibration is recommended if there are differing levels of brightness.

Why do some DVLED products have Copper wires or Gold wires as the bonding wire? What's the difference?

Answer: Gold (Au) is used in mid- to high-end products as the bonding wire. Copper (Cu) is often used in mass-marketed products as the bonding wire. Products using Gold have a higher and more consistent product quality. Heat also dissipates less, making it more energy efficient (~10%). Since it has more stable physical properties, it relativel...

How do I adjust LED module edge brightness on my DVLED Display?

When you find that the edge brightness of the LED module is different from that of the adjacent modules, the following procedure below can be followed in order to resolve the problem: Solution Step 1: Use the USB B-to-A cable and HDMI cable to connect the display to the computer, and switch the display's input source to HDMI. Step 2...

I received 2 power cords for my 216" DVLED Display, does it require both?

Answer: Yes, the 216" DVLED Display requires 2 power cords (differs from the standard requirement). Each power cord produces 3300W. The power a 216" Display produces is greater than 3300W. 

How do I change the Time Zone on my DVLED Display?

Answer: Users can enter the setting screen from the main menu, select Date & Time under System, and select the correct time zone to complete the time zone setting.

How do I lock the remote control for my DVLED Display?

Solution To lock/unlock the infrared remote control, enter 1,1,6,9 on the remote control and press OK. To lock/unlock the remote control keypad, enter 1,1,6,8 on the remote control and press OK. Recommended Links "What are the remote's button functions for the DVLED display?" "Why is the DVLED Display remote control having troubl...