Does ViewSonic offer wall mounts along with the Interactive Flat Panel Displays?

ViewSonic offers a selection of mounts that support the displays of every size available.  Visit the product page of your specific model on our website and browse through the RELATED ACCESSORIES section for supported mounts and carts.

What inputs are supported on the Interactive Flat Panels?

The available inputs vary from model to model but in general, the displays will have HDMI and VGA ports.  Some models have Display Ports. Please check the product page of your specific model on our website for more information.

I use IFP8650 WPS viewer app to open Power Point 2010 document, but the Power Point does not get shown properly. How can I do?

When you click “Tab” button to add space in front of the content, WPS won’t use larger space to display, so the issue will occur. Short term solution: Please to use “Space” button to add space in front of the content. Long term solution: WPS designer will release new version to solve the issue.

When I starting the ViewBoard 2.1 recording function, I can't write anything. How can I do?

The root cause is Windows system(version 1803) conflicts with some applications(ViewBoard 2.1 is one of the application). We'll release ViewBoard 2.1 new version to solve the issue.

Is it possible to remove the preloaded Apps?

Preloaded system apps cannot be fully uninstalled. However, you can "Disable" them in the settings to hide the icons and prevent them from running in the background. Steps: Enter App Settings: Go to [Settings] (gear icon) > [Apps]. Select the App: Locate the preloaded application you wish to manage from the list. Disable the App: T...

What is the different between OTA and USB drive firmware upgrade on IFP/CDE/EP?

If you use OTA to upgrade the firmware, the IFP will keep all settings and data, it can possibly take a long time to download the upgrade file. If you use a USB drive to upgrade the firmware, the IFP will reset all settings to default and delete all data; however you can download the upgrade file faster (from the ViewSonic website).

How to Choose HDMI Cables for Long-Distance Connections?

For distances exceeding 5 meters (15ft), it is highly recommended to use Active HDMI, Fiber Optic HDMI (AOC), or HDMI Premium Certified cables to prevent signal loss. Selection Guide by Distance: 0 – 5 meters (Standard): High-quality passive HDMI cables are sufficient. 5 – 10 meters (Mid-range): HDMI Premium Certified cables are rec...

What should I do if my MacBook cannot find the ViewBoard via AirPlay?

Ensure both devices are on the same Wi-Fi network and verify that mDNS is enabled on your router. Step-by-Step Instructions: Verify Network: Ensure the MacBook and ViewBoard are connected to the exact same SSID. Enable AirPlay Receiver: Open the vCastReceiver app on your ViewBoard. Go to [Settings] and ensure the AirPlay toggle...

Does Windows 10 Miracast support "Broadcast" function? How to sync screens across multiple ViewBoards?

No, Miracast itself does not support broadcasting. To project your laptop screen to multiple ViewBoards simultaneously, please use the AirSync "Group" feature or ViewSonic Manager. Solutions: AirSync Grouping: Launch AirSync on the primary ViewBoard. Use the "Group Connect" mode to include other ViewBoards on the same local networ...

Is a PIN code required for Windows 10 Miracast projection to the ViewBoard?

No PIN code is required. However, for security purposes, a connection request will appear on the ViewBoard, and you must manually click "Allow" to establish the connection. Step-by-Step Instructions: Initiate Connection: Press [Win] + [K] on your Windows laptop and select the ViewBoard device. Security Notification: A connection reque...