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Is it possible to remove the preloaded Apps?

Preloaded system apps cannot be fully uninstalled. However, you can "Disable" them in the settings to hide the icons and prevent them from running in the background. Steps: Enter App Settings: Go to [Settings] (gear icon) > [Apps]. Select the App: Locate the preloaded application you wish to manage from the list. Disable the App: T...

How can I request a demo or evaluation unit if my school wants to try a Interactive Flat Display first?

You can reach out to a reseller that works with your organization and they will contact ViewSonic for you.  You can also reach out to us directly or through ViewSchool and we’ll have one of our Sales People in charge of your region get back to you.

When I starting the ViewBoard 2.1 recording function, I can't write anything. How can I do?

The root cause is Windows system(version 1803) conflicts with some applications(ViewBoard 2.1 is one of the application). We'll release ViewBoard 2.1 new version to solve the issue.

Connect an antennae to commercial display

ViewSonic Commercial Displays do not support antenna or coaxial cable connection.

How do I configure microphone setting in IFP2410/VSD243 to work with Zoom app?

To configure the IFP2410/VSD243 microphone to work with Zoom, there is a setting in Zoom Settings called “Use Original Sound” (see images below) that will need to be enabled.    According to Zoom’s website, Original Sound is supposed to only suppress background noises, such as keyboard tapping, crunching paper, fan noise, etc.   In the ...

Why Google Play store is not found on IFP?

The IFP Series does not have the Google Play store and it can't be installed.  This is because the IFP Series not being GMS certified, therefore it will not support Google services. However, with the IFP Series you can install APK files (apps) manually by the following steps, 1. Go to: Settings > Security. 2. To allow APK file...

How to calibrate touch function on IFP/EP in Win 10?

Please follow below steps:   Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.     On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes.       4.Select the Touch input option. ...

Why does the touch function fail or lag on IR Touch Displays under bright light?

Infrared (IR) touch technology is susceptible to interference from strong light sources (like sunlight). Avoid placing these devices in high-brightness environments. Avoid Direct Light Sources: Do not install [IR Touch] devices near windows, under skylights, or outdoors. The IR spectrum in sunlight can "overwhelm" the sensors. Control ...

What is the different between OTA and USB drive firmware upgrade on IFP/CDE/EP?

If you use OTA to upgrade the firmware, the IFP will keep all settings and data, it can possibly take a long time to download the upgrade file. If you use a USB drive to upgrade the firmware, the IFP will reset all settings to default and delete all data; however you can download the upgrade file faster (from the ViewSonic website).

What version of HDMI does a consumer need to view 1080p content?

HDMI has always supported 1080p resolution, starting from version 1.0 in 2002. However, as with many functions that HDMI enables (such as DVD-Audio and SACD), it is up to the manufacturer to choose whether to implement 1080p in the device. Some TV and device manufacturers have chosen not to implement 1080p in their products because 1080p conte...

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