What to do if there is no sound from the projector’s speakers when connected the PC/laptop to projector?

1. Ensure that your monitor has built-in speakers. You can check it on Product's website page -> Specification -> Audio.   2. Check the cable connection: a. Make sure the connection is secured.  b. Re-plug or try another HDMI (Premium) certificated cable in direct connection. c. If using a VGA cable, ensure the audio cable is connected ...

How to solve flickering image on projector?

  Make sure the signal cable is securely connected.           2.Try another video input source or cable or device to crosscheck.           3.Check the current resolution and refresh rate set in the graphic card or video source is            compatible with the projector. You can refer to refresh rate setting video.           How t...

What to do when the touch function has no response on the ViewBoard?

If touch fails across all input sources, you can perform a system initialization using the [INIT TV] command in the Debug Menu. Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Execute Initialization: Locate and select [INIT TV] from the pop-up menu. System Restart: The dev...

How to host the casting remotely from your browser

For more information, see the myViewBoard wiki: https://wiki.myviewboard.com/Casting

Do I have to wear the anti-static gloves when installing LED modules for the DVLED Display?

Answer: Yes. Anti-static gloves prevent electrical discharge from the hands, preventing potential shorting of the LED module.

What is the Cabinet installation order of the DVLED Floor Stand configuration?

The Cabinet installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: Cabinet B moved to the left side of the floor stand bracket Ensured rear-cabinet mounting bracket is securely placed onto the top cross beam of the floor stand Ensured notches under the ...

Why file sharing from mobile is not available when multiple-screen mode is enabled?

Currently, Mobile devices (Android/iOS) in multiple-screen mode can only support screen-mirroring.

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

Which iOS versions are supported on the myViewBoard app?

The myViewBoard app supports iOS 9.0 and newer.

Why the image is pixelated from my projector?

Usually this is related to unmatched output resolution setting and content.  For example, setting 720P resolution output to a 4K projector or playing a 720P video on a 4K projector in full screen would cause pixelated.   Please make sure to set recommended resolution by referring to this FAQ.