How do I lock the remote control for my DVLED Display?

Solution To lock/unlock the infrared remote control, enter 1,1,6,9 on the remote control and press OK. To lock/unlock the remote control keypad, enter 1,1,6,8 on the remote control and press OK. Recommended Links "What are the remote's button functions for the DVLED display?" "Why is the DVLED Display remote control having troubl...

How do I find LED module batch number/color code on my DVLED Display?

Solution Step 1: Obtain the Vacuum Suction Tool Step 2: Remove the target LED module. Note that the whole display will have the same batch number, so it may not matter which LED module you remove. Step 3: Refer to the following location for the batch number on the underside of the LED module: Step 4: The 12-character alphanumeri...

How do I properly store DVLED Display LED module(s)?

LED Modules (either damaged and/or undamaged) should be stored in module boxes according to the following packaging steps when not mounted on the display. If there is a shortage of module boxes, please contact Customer Service. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Eac...

How do I properly package DVLED Display LED module(s) for shipping?

Before LED Modules are shipped out, they must be packaged in a specialty Module Box according to the following packaging steps specifically designed to hold LED modules. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Each module box should be able to hold 4 LED modules.  NOTE: ...

Can ViewSonic projector remote control work on DVLED Displays?

Answer: Yes. The remote controls that operate a ViewSonic projector will also work on a DVLED Display.

What is the Bracket installation order of the DVLED Floor Stand configuration?

The Bracket installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: Bottom cross beam installed to the left and right supports. Top cross beam installed to the left and right supports. Original mounting bracket removed from the top and reattached to the ...

How do I install a DVLED display with a Floor Stand configuration?

Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Floor Stand Step 2: Install the System Control Box onto the Floor Stand Step 3: Install the Cabinets onto the Floor Stand, connect the System Control Box to the Cabinets Step 4: Install the LED Modules onto the Cabin...

How do I install a DVLED display with a Wall-mount configuration?

Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Wall-mount brackets Step 2: Install the Cabinets onto the Floor Stand, connect the System Control Box to the Cabinets Step 3: Install the System Control Box onto the Floor Stand Step 4: Install the LED Modules onto t...

How do I perform a mandatory firmware update for my DVLED Display?

Solution Step 1: Please contact customer service staff to obtain the mandatory firmware update file(s) Step 2: Copy the files to the outermost directory of the USB Step 3: Turn off the power of the LED display and plug in the USB Step 4: Press the power button to turn on the display, and immediately press the Menu butto...

Why is the power supply and other equipment work, but the DVLED Display is not displaying image?

Answer: If the LED display does not work, but the power supply and other equipment checks are working, it may be caused by a firmware conflict. Please perform mandatory firmware update under this circumstance.