Custom Integration Display Systems

Partner Support & Infrastructure

• How do you support the specific design requirements of integration partners?

  We act as an agile co-engineering partner to provide highly adaptable customization for display size, brightness and mounting configurations. This ensures seamless integration into your specialized housings. Our team offers technical proposals for custom projects within one business week to rapidly accelerate your development cycle.

• What flexibility do you offer for specialized or low-volume projects?

  We are dedicated to partner success across all project scales. We support both limited minimum order quantity prototypes and large-volume production runs. This approach reduces risk for integrators and boutique firms so you can develop bespoke solutions without the burden of massive volume commitments.

• How does your global infrastructure benefit international deployments?

  With a presence in over 100 countries and regional offices in more than 100 cities, we provide localized R&D expertise and after-sales support exactly where your project is deployed. This network of 1,300+ employees ensures a resilient supply chain and consistent service standards for global system integrators.

• What measures ensure the long-term viability of your infrastructure solutions?

  We prioritize the longevity of your systems by offering nearly 40 years of market stability and a strict commitment to repairable product designs. Extended spare parts availability ensures your custom-built kiosks and industrial panels remain operational for years to significantly lower your total cost of ownership.

• How do your solutions assist partners in meeting modern ESG and security mandates?

  We hold SBTi Net-Zero 2050 Validation and provide paperless pen displays and multi-authentication modules that directly support your corporate ESG and security disclosure goals. Furthermore, our Citrix Ready hardware ensures full compatibility with secure and remotely managed virtual desktop environments.

Open-Frame Displays

• What is an open-frame display and why is it used in custom enclosures?

  An open-frame display is a touchscreen monitor engineered without an outer enclosure to fit seamlessly into your custom housings. This design provides system integrators maximum flexibility to build bespoke self-service kiosks, medical carts and industrial control systems.

• How do your open-frame displays ensure durability in high-traffic or outdoor kiosks?

  Our displays feature 3mm thick protective glass and an IP65-rated front panel for total protection against dust and water ingress. They are further certified with IK08-level impact resistance to withstand the extreme physical stresses of 24/7 public operation.

• Can these displays maintain performance in extreme industrial temperature fluctuations?

  Yes. Select models are built for mission-critical reliability in harsh climates with an extreme operating range of -20 to 70C -30°C to 85°C. This exceptional capability outperforms standard commercial displays to make them ideal for outdoor ATMs and unconditioned industrial environments.

• Which touch and stylus protocols are supported for high-precision interaction?

  We offer 10-point PCAP touch for smooth human-machine interaction alongside support for professional protocols like Microsoft Pen Protocol (MPP 2.0) and our proprietary EMP technology. This enables both fingertip and active stylus use in your complex industrial control or design setups.

Security & Authentication

• How do your pen displays provide measurable ROI for banking and hospitality?

  Your institutions realize significant cost and time savings by replacing manual filing and storage with automated paperless workflows. Our proprietary EMP technology ensures a natural handwriting feel while maintaining legally authorized and encrypted digital processes.

• How do you capture biometric data for secure document authorization?

  To prevent fraud and ensure legal non-repudiation, our devices precisely capture signature shape, speed, pressure and time point-by-point. These unique biometric parameters are critical for forensic verification and ensuring highly accurate customer authorization.

• How does the MA1014 Series consolidate multiple security credentials into a single hub?

  The MA1014 Series is an all-in-one platform supporting up to eight distinct authentication processes. This includes biometric fingerprint scanning, NFC and smart card readers to consolidate hardware and streamline your client onboarding.

• What hardware-level encryption standards protect electronic signatures?

  Data integrity is paramount. Every signature undergoes rigorous hardware and software-based encryption following the highest industry standards. We protect your sensitive information using built-in RSA-2048 and AES-256 encryption protocols to meet modern digital trust requirements.

• What health and safety features are available for high-traffic customer signature pads?

  To promote public health, select devices feature a verified 99.9% antimicrobial coating tested by SGS. We apply this protective technology directly to both the battery-free pen and the device housing to ensure hygienic interactions across your public centers.