Skip to main content

How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

How can I adjust color temperature on IFP?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP**70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP**30, IFP**70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP**30, IFP**70     Due to Android limitation, color temperature is only adjustable in other source(HDMI/PC, etc), not in Embd player...

How can I lock the menu and input function on IFP5550/IFP 6550/IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP.   Please refer either method below:   1.You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then the menu and inpu...

Where do I find IFP50/30/70 series touch driver for Mac?

Please download the touch driver for Mac in below link or visit the product page on our website.    IFP 50-1/50 Gen 1: Download IFP 30: Download IFP 50-2/50-2 EP/50 Gen2/50-3/50-3A/50-3B/50-3 Gen 3/70: Download

How do I wake up my IFP50 series in standby mode?

IFP50 has a feature of “Wake on active source” to wake up from standby mode when there is an external HDMI/VGA signal input.   Supported input sources:   1.IFP50-1/Gen 1 and 50-2/Gen 2/50-2 EP: HDMI and VGA 2.IFP50-3/Gen 3: HDMI.

How do I configure on IFP and use player to power IFP on and off by HDMI CEC?

1.Please turn on player’s HDMI CEC function.  2.Connect IFP and player in HDMI cable.  3.Please enable HDMI CEC function under “Setting > Display > HDMI CEC” on IFP.  When enabled, HDMI CEC allows devices connected to the ViewBoard via HDMI to turn on automatically when the ViewBoard is  turned on. <Note> Not all HDMI ports on IFP suppo...

Is it possible to select different time zone for date

The default time zone is +8 which can be changed at the initial setting stage by Set up wizard of ViewBoard Launcher. It will be auto sync-up later with internet connection.

How can I setup touch on extended display?

Please refer to this video.

How do I disable the Android OS in IFP?

Please follow below instructions to disable the Embedded Player(Android OS).   Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Go to “Player Settings"-> "Embd Player" and turn it to OFF by using the direction button on remote control, choose OK button when prompt confirm messag...

What are the ViewBoard Network Requirements?

Please refer to the attached PDF. URL:https://support.viewsonic.com/helpdesk/attachments/33046905099

Contact Us

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.