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How to do when the message on my IFP5550/IFP6550/IFP7550/IFP8650, "The device has been locked, please use the U disk to unlock"?

1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. Please refer below steps to unlock: 1. Prepare a FAT32 formatted USB drive. 2. Unzip Unlock.zip attached and copy to the USB drive root directory. 3. Insert the USB to I...

How can I replace the IFP50 series’ boot up image and animation?

Please find the instructions and requirements in the attached PDF. File URL:https://support.viewsonic.com/helpdesk/attachments/33039346408

Is there any recommended slot-in PC which can support vPro and TPM?

VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.

How to avoid unauthorized cast-in via Airplay?

To disable Airplay Service in vCast do the following:   Open vCastReceiver on the IFP Select Settings (Gear icon) Select iOS Advance Settings Uncheck Airplay Service   To enable Airplay follow steps 1-3 and check Airplay Service

What's the difference in audio output when connected to S/PDIF OUT(COAX OUT/OPTICAL) and AUDIO OUT on IFP?

1. S/PDIF:       When connected via COAX OUT or OPTICAL port to an external amplifier, the output signal level is fixed.    With this connection, both built-in and external speakers will output audio.        You need to adjust volume on IFP speaker via IFP volume control button or remote control and adjust volume on external speaker by...

How to make sound output from external speaker bypass integrated speaker in IFP30/50 series?

Please connect an audio cable from the AUDIO OUT connector on the IFP30/50 to an external amplifier or active speaker with a power adapter.

How can I remotely control IFP to power on and off(standby)?

You can remotely control IFP with RS232 cable or Lan cable by ViewSonic vController.   <Note> To power on via Lan may work by model wise and needs to set IFP standby mode to sleep. Please check specification and UG if it supports.

Is it possible to select different time zone for date

The default time zone is +8 which can be changed at the initial setting stage by Set up wizard of ViewBoard Launcher. It will be auto sync-up later with internet connection.

Can IFP7550 HDMI out show the annotation layer to second display?

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.

How do I wake up my IFP50 series in standby mode?

IFP50 has a feature of “Wake on active source” to wake up from standby mode when there is an external HDMI/VGA signal input.   Supported input sources:   1.IFP50-1/Gen 1 and 50-2/Gen 2/50-2 EP: HDMI and VGA 2.IFP50-3/Gen 3: HDMI.

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