What do I do if there's damage on the DVLED flight case that I received?

Answer: If you are the recipient of the DVLED flight case, you must document any damage to the fight case onto the BOL (bill of lading). For information on potentially damaged or missing contents inside the flight case, please refer to "I'm a DVLED installer, but I need to ensure shipment corresponds with what is supposed to be provided. What a...

What is the installation process of the DVLED Display?

The DVLED installation process has multiple steps and the guidelines are given to those who wish to receive training. Installation should be done by personnel who have received training. Please refer to the installation video for a brief installation demonstration. Please contact your regional office for DVLED training-related questions. ...

What is the LED module specs for DVLED Displays?

LED module specs for DVLED Displays will vary by model. Please refer to the following table below:

What are the main installation differences between Wall-mount and Floor Stand setups for DVLED Displays?

Wall-mount Upper and lower bracket locations aligned and mounted first Upper bracket screw holes on the bottom Cabinets are installed before system control box is installed After upper and lower brackets installed, Cabinet "C" installed in the center position first. Next, Cabinets "B", "D", "E", "A" installed in this respective order...

Why can't RS232 be used to Power on/off the DVLED Display while in Standby Mode?

Currently, RS232 cannot Power on/off a DVLED display while in Sleep Mode. Check the On-Screen Display (OSD) settings to see if the Standby Mode is set to Sleep Mode.   Solution 1. To Power on/off a DVLED display using RS232, switch the Standby Mode in the On-Screen Display (OSD) settings to Hibernate Mode.   2. The DVLED disp...