What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product.   Note: Full documen...

How do I find LED module batch number/color code on my DVLED Display?

Solution Step 1: Obtain the Vacuum Suction Tool Step 2: Remove the target LED module. Note that the whole display will have the same batch number, so it may not matter which LED module you remove. Step 3: Refer to the following location for the batch number on the underside of the LED module: Step 4: The 12-character alphanumeri...

What are the remote's button functions for the DVLED display?

Solution Please refer to the following diagram below. This information can also be found in each Direct View LED Display's respective User Guide. Recommended Links "Why is the DVLED Display remote control having trouble with sensitivity or not working?" "How do I lock the remote control for my DVLED Display?"

What are the power source requirement for DVLED?

Power Receptacle Type L5-30P, EU, UK, AU, CN  (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-240 V ~ 50/60Hz Input Current 30A max @110V; 15A max@220V Leakage Current <0.25mA@240VAC Power Outlet quantity 1 (for 108", 135", 163"), 2 (for 216") *Recommended use on a singl...

What are the main installation differences between Wall-mount and Floor Stand setups for DVLED Displays?

Wall-mount Upper and lower bracket locations aligned and mounted first Upper bracket screw holes on the bottom Cabinets are installed before system control box is installed After upper and lower brackets installed, Cabinet "C" installed in the center position first. Next, Cabinets "B", "D", "E", "A" installed in this respective order...

What is a partitional power-on protection, and why is this design used for dvLED?

Electrical appliances at the moment of startup have a much higher current and power draw than normal operation. Since dvLED products are composed of many LED modules and if they are all turned on at the same time, a sudden increase in power draw may occur resulting in electrical wear and tear.  Solution To ensure the electrical ...

Can we use display grouping function on 2nd gen LDM & LDC ?

Yes. Please make sure you follow the below steps. Turn off Wireless hotspot on LDM/LDC. (Settings --> Network --> Wireless hotspot --> Disable) Use Mouse to select the display in vCast under Display group settings --> Device list

How much is the power output of LDS138-151's power socket (PC socket) on the back of the display ?

Max power output is 85Kw

What is a Receiving Card on a DVLED Display?

Answer: The Receiving Card (aka Receiving Board) plays a part in supplementing LED Module signal connection. It is directly connected to the Transfer Board as shown in Diagram 1 below. Diagram 1: Receiving Card mounted onto Transfer Card Signal is taken from the Transfer Board and sent to the Receiving Card, thus distributing th...

How does the signal get transmitted across components on a DVLED Display?

Solution The signal will be sent from the “Main Board” and transmitted in three ways: 1) The first path is from the “Audio Board” to the “Speaker” 2) The second path is to the “RS232 Module” 3) The third path is from the “Transfer Board” to the “Receiving Board,” and from the “Receiving Board” to the “LED Module.” ...