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Is it possible to remove the preloaded Apps?

Preloaded system apps cannot be fully uninstalled. However, you can "Disable" them in the settings to hide the icons and prevent them from running in the background. Steps: Enter App Settings: Go to [Settings] (gear icon) > [Apps]. Select the App: Locate the preloaded application you wish to manage from the list. Disable the App: T...

What does ViewSonic offer if I need a complete solution for Interactive Flat Display in my school?

ViewSonic offers a complete Interactive Display ecosystem that consists of the following: Commercial Grade Interactive Flat Panel Displays Robust Interactive Software Display Management and Control Application High-Quality Wall Mounts and Stationary Stands Mobile Trolley Carts (motorized and non-motorized) Powerful Slot-in PC’...

When I starting the ViewBoard 2.1 recording function, I can't write anything. How can I do?

The root cause is Windows system(version 1803) conflicts with some applications(ViewBoard 2.1 is one of the application). We'll release ViewBoard 2.1 new version to solve the issue.

How can I request a demo or evaluation unit if my school wants to try a Interactive Flat Display first?

You can reach out to a reseller that works with your organization and they will contact ViewSonic for you.  You can also reach out to us directly or through ViewSchool and we’ll have one of our Sales People in charge of your region get back to you.

Connect an antennae to commercial display

ViewSonic Commercial Displays do not support antenna or coaxial cable connection.

How to calibrate touch function on IFP/EP in Win 10?

Please follow below steps:   Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.     On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes.       4.Select the Touch input option. ...

I use IFP8650 WPS viewer app to open Power Point 2010 document, but the Power Point does not get shown properly. How can I do?

When you click “Tab” button to add space in front of the content, WPS won’t use larger space to display, so the issue will occur. Short term solution: Please to use “Space” button to add space in front of the content. Long term solution: WPS designer will release new version to solve the issue.

Is a PIN code required for Windows 10 Miracast projection to the ViewBoard?

No PIN code is required. However, for security purposes, a connection request will appear on the ViewBoard, and you must manually click "Allow" to establish the connection. Step-by-Step Instructions: Initiate Connection: Press [Win] + [K] on your Windows laptop and select the ViewBoard device. Security Notification: A connection reque...

Does ViewSonic offer wall mounts along with the Interactive Flat Panel Displays?

ViewSonic offers a selection of mounts that support the displays of every size available.  Visit the product page of your specific model on our website and browse through the RELATED ACCESSORIES section for supported mounts and carts.

What is the different between OTA and USB drive firmware upgrade on IFP/CDE/EP?

If you use OTA to upgrade the firmware, the IFP will keep all settings and data, it can possibly take a long time to download the upgrade file. If you use a USB drive to upgrade the firmware, the IFP will reset all settings to default and delete all data; however you can download the upgrade file faster (from the ViewSonic website).

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