How rugged is the touch panel on the ViewBoard Display? Can it absorb shock to the surface?
The front panel is reinforced to absorb reasonable shock and pressure under normal conditions.
What Inputs are supported on the ViewBoard Displays?
The available inputs vary from model to model but in general, the displays will have HDMI and VGA ports. Some models have Display Ports. Please check the product page of your specific model on our website for more information.
What computer options can I use with the ViewBoard Interactive Flat Panels?
The following options can be used:
Built-In Embedded Player – the ViewBoard IFP comes with a built-in application suite that functions on its own without the need for any additional PC’s. The suite includes an embedded version of the popular VBoard™ Interactive Software for Whiteboard and Annotation, ViewBoard Cast for casting PC’s, MAC’s, and mobile devices iOS and Android), and a Web Browser.
Slot-In PC – ViewSonic offers Slot-In PC modules running Windows® 10 Pro that’s inserted in a special slot for a more elegant looking solution. No cables or wires dangling from the display.
External PC’s and Media Players – ViewSonic offers external PC’s and media players that connect to the HDMI or Display Port inputs of the ViewBoard IFP. A separate USB port for touch is included in every ViewBoard IFP to enable touch on external Windows 10 PC’s.
Chromebox – ViewSonic’s Chromebox (NMP660) supports 4K and is fully touch compatible with the ViewBoard IFP.
Other laptops and Chromebooks – these devices can be connected to the ViewBoard IFP as long as it has an HDMI or VGA output. Depending on the operating system, touch may or may not be supported. Touch is supported on Windows 10 and newer versions of Chromebooks.
The display is installed in a public area. How can I lock the control buttons to prevent unwanted and accidental presses?
Yes. The buttons can be locked by pressing the following front panel buttons in sequence VOL-> VOL-> SETTING -> HOME You can find more information on how to secure the ViewBoard displays on the user guide under the Combination Keys section.
Can the ViewBoard Displays be daisy-chained?
Select ViewBoard models have an available HDMI output port that can be connected to another display for daisy-chaining. For more information, please check the product page of your display model on our website.
I am getting a no signal message on my screen when connected to an external source. What do I do?
Using the remote control, press the Input or Source button and check whether you are on the correct input. If the correct input is selected and there’s still no signal, check the source where the signal is coming from. Some models have both HDMI 2.0 and HDMI 1.4 Inputs. Plugging an HDMI 2.0 signal to an HDMI 1.4 port may cause a blank screen and vice-versa. If using a Windows-based notebook, press the Windows Key + R and make sure the Project settings is either on Duplicate or Extend. A defective HDMI or VGA cable can also cause a no signal problem.