A streamlined, all-in-one solution, deployment of the ViewSonic ViewBoard displays was a breeze, said Berenter.
“So many other solutions are modular. You buy their device, then you have to piece together other components,” he said. “With the ViewSonic ViewBoard, you get the display with the interactive capabilities and the slot-in PC. It’s a single solution that delivered 99% of what we needed. The only other thing I had to source as an add-on was the camera.”
For that, Berenter settled on the Poly Studio camera, which delivers speaker tracking and eliminates the need to manually pan, tilt and zoom as different users take the floor.
“It delivers a nice 18 feet of coverage with audio and visual,” he said. “We can accommodate up to 16 seats without needing any other equipment.”
Berenter was able to easily load Skype, Webex, Zoom and more, delivering the outstanding flexibility that he noted as one of the many reasons Insight employees have become big fans of the ViewBoard displays.
“Skype is our primary, but the ViewBoard is flexible and can be used with several communications applications. With Microsoft and Cisco as our two largest partners, we also use Webex for some business needs. Some of our clients prefer Zoom for their meetings. With the Viewsonic ViewBoard we can accommodate them all – without delaying meeting start up.”
To help facilitate the transition to the ViewBoard conference rooms, Berenter’s team held open-door training sessions at each of their locations.
“This was very helpful to the rapid adoption of the devices,” he said. “Feedback from those at the sessions was extremely positive.”
Evidence of the popularity of the ViewBoard displays came early in their time at Insight.
“Every month we pull a report of all Skype-enabled room devices – we still have a mishmash of 4-5 different configurations,” said Berenter. “The very first month after deploying six ViewSonic ViewBoard solutions at our headquarters and three at each of our two offices in Tempe, they became the number one devices used – more than any other system. They instantly became very popular.”
Quick startup is one much-appreciated advantage of the ViewBoard-equipped conference rooms, said Berenter.
“With our other systems, we still fell prey to that industry metric: 10 minutes or so to start a meeting,” he said. “Now, with the ViewBoard displays and Quicklaunch, users see a menu of scheduled meetings, tap their meeting, and away they go.”
Embedded within ViewSonic digital slot-in PCs, Quicklaunch PE by UC Workspace creates a user-friendly interface, with fast access to preferred apps from a single dashboard. Users can choose from Exchange and Google Calendar to create meeting rooms, with support for virtually all preferred meeting platforms.
Each ViewBoard display appears as a resource in Microsoft Exchange, said Berenter, letting users choose and schedule in Outlook. Once meetings are in session, users enjoy the wide range of interactive whiteboarding capabilities ViewBoard displays deliver – from across the conference room table or across the country.
“It doesn’t matter which office users are in,” said Berenter. “If they’re each in a room with a ViewBoard they can whiteboard together. That’s a great thing for productivity.”
Last but not least, Berenter mentioned the terrific value offered by the ViewBoard solutions.
“Jeffrey offered us a great price and the ViewBoard displays deliver a quality conferencing experience,” he said. “It’s a perfect fit for us and the deployment has been a great success. We continue to get very positive feedback the more people use them.”
Next on the agenda: Deployment of 10 or more to continue the process of standardizing on the ViewBoard interactive display solution.
“This is an outstanding solution for us,” said Berenter. “We plan to standardize on ViewSonic ViewBoard displays for any new conference room upgrades or build outs in our future.”