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Warranty Protection

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

  • Any product on which the serial number has been defaced, modified or removed.
  • Damage, deterioration or malfunction resulting from:

a)    Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.

b)    Repair or attempted repair by anyone not authorized by ViewSonic.

c)    Damage to or loss of any programs, data or removable storage media.

d)    Software or data loss occurring during repair or replacement.

e)    Any damage of the product due to shipment.

f)     Removal or installation of the product.

g)    Causes external to the product, such as electric power fluctuations or failure.

h)    Use of supplies or parts not meeting ViewSonic's specifications.

i)      Normal wear and tear.

j)      Failure of owner to perform periodic product maintenance as stated in User Guide, such as cleaning of user-cleanable projector filters.

k)    Any other cause which does not relate to a product defect.

l)      Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).

m)  Software - Any third-party software included with the product or installed by the customer.

n)    Hardware/Accessories/Parts/Components - Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).

o)    Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in product User Guide.

p)    The Product sold and labeled as “AS IS*”, “WITH ALL FAULTS” or similar disclaimer, including replacement of missing parts or accessories from those sales, or purchased through an unauthorized online seller.

  • Removal, installation, and set-up service charges, including wall-mounting of product.