What happens if I didn't wear Anti-static gloves when handling LED modules on my DVLED Display?

Answer: There may be damage to the LED module's circuitry. Please check for unlit LEDs and refer to the LED Acceptance Criteria to replace appropriately. Related link: "Do I have to wear the anti-static gloves when installing LED modules for the DVLED Display?"

What should I do if the LED(s) on the DVLED display is unlit?

Answer: Please refer to the LED dead pixel specification in the User Manual to determine if it needs replacing, or contact the local service provider for proper assessment. Pg 88 of LD108-121 User Guide Pg 89 of LD135-151 User Guide Pg 89 of LD163-181 User Guide Pg 76 of LD216-251 User Guide Click each model to view det...

What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product.   Note: Full documen...

What are the power source requirement for DVLED?

Power Receptacle Type L5-30P, EU, UK, AU, CN  (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-240 V ~ 50/60Hz Input Current 30A max @110V; 15A max@220V Leakage Current <0.25mA@240VAC Power Outlet quantity 1 (for 108", 135", 163"), 2 (for 216") *Recommended use on a singl...

What is a Receiving Card on a DVLED Display?

Answer: The Receiving Card (aka Receiving Board) plays a part in supplementing LED Module signal connection. It is directly connected to the Transfer Board as shown in Diagram 1 below. Diagram 1: Receiving Card mounted onto Transfer Card Signal is taken from the Transfer Board and sent to the Receiving Card, thus distributing th...

How does the signal get transmitted across components on a DVLED Display?

Solution The signal will be sent from the “Main Board” and transmitted in three ways: 1) The first path is from the “Audio Board” to the “Speaker” 2) The second path is to the “RS232 Module” 3) The third path is from the “Transfer Board” to the “Receiving Board,” and from the “Receiving Board” to the “LED Module.” ...

Is there a trolley option for the 216" DVLED Display?

Answer: No. There is no trolley option offered at this time. The current available trolley options are for the 108", 135", 163" DVLED sizes.

How does the current get transmitted across components on a DVLED Display?

Solution When the display is operating, the current is transmitted in three ways: 1) From the “Power Board for Audio Board” to the “Audio Board” 2) From the “Power Board for Main Board” to the “Main Board” 3) From the “Control Board of Power” to the “Relay,” from the “Relay” to the “Power Board for LED module,” from the “Powe...

What is a "hard calibration" for DVLED Displays?

Answer: "Hard calibration" is a form of hardware calibration that fine tunes the color and brightness for specific LED modules on the DVLED Display.  Situations in which hard calibration may be required: LED Module position is changed or LED Module is replaced with a spare, LED Modules from a different color batch need to be used, LED M...

What is COB Technology option on a DVLED Display?

Answer: Chip-on-Board or "COB" refers to the mounting of a bare LED chip in direct contact with a substrate, to produce LED arrays. Differences between SMD LED and COB LED consists of: SMD COB Horizontal Chip Flip Chip has LED PCB does NOT have LED PCB (smaller chip) has gold wires does NOT have gold wires (less blockage of light)...

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