Product service: How to obtain

Topic

This document provides the product service and repair information.

Affected Products

All
  1. For servicing of your ViewSonic products, please contact our authorized service centers.
      For LCD displays
      Innovista Technologies Inc.
      Phone: (632) 994-3499
      Email: Service.PH@ap.viewsonic.com

      Servimax Technologies, Inc.
      Phone: (63) 9399186168
      Email: Service.PH@ap.viewsonic.com

      For Projectors
      Tricom Dynamics, Inc.

      Makati
      Metro House Building, 345 Sen. Gil Puyat Avenue, Makati City
      Tel: (632) 890-6525
      Fax: (632) 890-0698

      Davao
      Ebro-Pelayo Building, Juan Luna St., Davao City
      Tel: (82) 227-4137, 82-227-4138
      Fax: (82) 227-4147

      Cebu
      Machay Building, 30 Gorordo Avenue, Cebu City
      Tel: (32) 231-5117, (32)233-7785, (32)232-6391
      Fax: (32)231-0681

      Cagayan de Oro
      Door No.3 Chaves Building, Capistrano-Cruz Taal St. Cagayan de Oro City
      Tel: (8822) 733-273
      Fax: (88) 855-5388

      Email: Service.PH@ap.viewsonic.com

  2. To obtain warranty service, you will be required to provide:
    • The original dated sales slip
    • Your name
    • Your address
    • The serial number of the product
    • A description of the problem
  3. Take or ship the product prepaid in the original packaging to your ViewSonic dealer, any ViewSonic service center or ViewSonic.
  4. For additional information or the name of the nearest ViewSonic service center, contact your ViewSonic dealer or ViewSonic.
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