How do I perform a mandatory firmware update for my DVLED Display?

Solution Step 1: Please contact customer service staff to obtain the mandatory firmware update file(s) Step 2: Copy the files to the outermost directory of the USB Step 3: Turn off the power of the LED display and plug in the USB Step 4: Press the power button to turn on the display, and immediately press the Menu butto...

Why is the DVLED display not turning on when I press the power button?

When the power button for the LED display is pressed and there is no picture, it may not work because 1) there is no power, 2) there is power. The power light can be checked on the control box under the display to see if the display is powered on. Solution No power- When the power indicator does not light up,  Step 1: Please first check ...

What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product.   Note: Full documen...

What is a Receiving Card on a DVLED Display?

Answer: The Receiving Card (aka Receiving Board) plays a part in supplementing LED Module signal connection. It is directly connected to the Transfer Board as shown in Diagram 1 below. Diagram 1: Receiving Card mounted onto Transfer Card Signal is taken from the Transfer Board and sent to the Receiving Card, thus distributing th...

How does the signal get transmitted across components on a DVLED Display?

Solution The signal will be sent from the “Main Board” and transmitted in three ways: 1) The first path is from the “Audio Board” to the “Speaker” 2) The second path is to the “RS232 Module” 3) The third path is from the “Transfer Board” to the “Receiving Board,” and from the “Receiving Board” to the “LED Module.” ...

Is there a trolley option for the 216" DVLED Display?

Answer: No. There is no trolley option offered at this time. The current available trolley options are for the 108", 135", 163" DVLED sizes.

How does the current get transmitted across components on a DVLED Display?

Solution When the display is operating, the current is transmitted in three ways: 1) From the “Power Board for Audio Board” to the “Audio Board” 2) From the “Power Board for Main Board” to the “Main Board” 3) From the “Control Board of Power” to the “Relay,” from the “Relay” to the “Power Board for LED module,” from the “Powe...

What is a "hard calibration" for DVLED Displays?

Answer: "Hard calibration" is a form of hardware calibration that fine tunes the color and brightness for specific LED modules on the DVLED Display.  Situations in which hard calibration may be required: LED Module position is changed or LED Module is replaced with a spare, LED Modules from a different color batch need to be used, LED M...

What is COB Technology option on a DVLED Display?

Answer: Chip-on-Board or "COB" refers to the mounting of a bare LED chip in direct contact with a substrate, to produce LED arrays. Differences between SMD LED and COB LED consists of: SMD COB Horizontal Chip Flip Chip has LED PCB does NOT have LED PCB (smaller chip) has gold wires does NOT have gold wires (less blockage of light)...

What are the Product dimensions and weight for dvLED displays?

Refer to the tables below for dimensions and weight by dvLED product.  LD108-121 Width Height Distance Weight w/o wall mount 95.31” (2420.8mm) 57.81”  (1468.45mm) 1.38”  (35mm) 194.01 lb (88 kg) With wall mount 95.31” (2420.8mm) 57.81”  (1468.45mm) 2.2”  (56mm) 209.44 lb (95kg)   LD135...

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