Please make sure to use “FW_Update_Tool_v1.08”. Please follow the step by step instructions below to resolve the problem. When the program is initialized, the error message shown below will appear. A Windows error message might also pop up few seconds later. Please close the program and the error messages, then follow the in...
The monitor’s OSD pivot function is only effective for the OSD window itself. Additionally, the vDisplay Manager software will be required for the operating system to automatically adjust the monitor’s orientation.
Since OSD pivot function in the OSD menu only affects the OSD menu itself. Please also install vDisplay Manager in your operating system so that your operating system screen can automatically rotate with the monitor’s orientation.
The 4 USB ports support 5V 900mA Apple device power charging. The fourth downstream USB port can support device charging while the display is on “standby mode”, but all other ports will only charge devices while the display is “on”. As of Dec. 11 2020, VP models support standby model with charging function via 2.1A USB port of monito...
You can set the Orientation setting to Landscape/CW90°/CCW90° or disable the “Auto Pivot” application.
As of Dec. 8 2020, below VP models support Auto Pivot function. VP2458, VP2468, VP2468a, VP2768, VP2768a, VP2785-4K VP2768-4K, VP2785-2K, VP2771, VP2775, VP3268-4K. Please refer to below steps to enable the function. 1.Download and install vDisplay Manager. 2.Follow UG for connection and setting. 3.Enable DDC/CI in monitor OSD to...
The Auto-Pivot function uses DDC/CI to communicate with the monitor. Please make sure not to turn off the monitor’s DDC/CI option in the OSD menu when you are using the Auto Pivot function.
For optimal performance, please make sure your monitor is fully up to date. If your VP2468 monitor’s firmware version is M001 or M002, please make sure your OSD Pivot and Auto-Pivot functions are, both, set to Auto.
Temporarily select a different OSD rotation option and then set the Auto option again. If the option is still greyed out, apply All Recall from the monitor’s OSD Setup Menu.
vDisplay Manager and ColorBration can support the VP series models listed in the below link: https://www.viewsonic.com/colorpro/support/software/