Why are there colored squares on my DVLED display?

If experiencing the described issue, the problem will look like the following:

Answer: This is caused by excessive moisture exposure on the LED Modules. For the pictured case, the unit was working properly upon testing, was stored for approximately 2 months, and had this issue upon powering on with no movement for those 2 months.




Solution

Fixes for this issue include: 1) Replace with spare LED modules. 2) Send affected LED modules to factory for repair. 3) Contact LD BU to place an order for respective ICs (see recommended links below). Replace as necessary thereafter. 




Product Safety

Please be sure to follow the Dehumidification requirement in order to prevent this issue from occurring.





Recommended Links

"What is a RGB IC on a DVLED Display?"
"What is a Driver IC on a DVLED Display?"

Last modified: Apr 2022

Direct View LED Display Support

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