Welcome to ViewSonic New Zealand RMA Service System

At ViewSonic, we believe in customer satisfaction and are committed to maintaining a healthy and long term relationship with every company and individual with whom we do business. We strive to understand your interests and concerns, and treat you with respect, courtesy and consideration. Now with the introduction of Online RMA service system, you can not only apply for any desired Repair / Service of ViewSonic products at the click of a button but also check the status of your repair unit in an easy and convenient way.

To lodge a repair or service request, please email ViewSonic at service@au.viewsonic.com with the following:

  1. The model name and serial number (SN)
  2. A photo of the serial number/barcode on the back of your product
  3. Your full name, address, email address and contact number
  4. A photo or scanned copy of your proof of purchase
  5. Photos of the fault (if it is visually apparent)

Please note, all accessories and your original box must be returned with the unit for a warranty covered repair.

If you have any questions or difficulties with the repair process:
Call Australia: 1800 880 818 or Call New Zealand: 0800 008 822

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