What questions do I need to consider before installing my DVLED Display?

Where will the product be installed? Is the power outlet separated and not shared with any other appliance? Will the power cable be hidden behind the Direct View LED (not seen), or will it be visible (wire will be seen)? What type of wall will the unit be mounted to? Is the wall composed of block, drywall, plaster, wood or metal studs? Do...

What are the Installation Tools required to install my DVLED Display?

The recommended tools (unless otherwise stated) needed to install a dvLED Display is as shown below: Self-leveling laser level Stud sensor/finder - multi-depth/material (2) 8’ ladder Anti-static gloves (required) 3/8” hammer drill/driver ¼” impact driver Pilot point drill bit set for metal Metric ball-end hex key set Impact-ready bit ...

Why is the DVLED Display remote control having trouble with sensitivity or not working?

Because the remote control uses infrared transmission, the most common problem related to the remote control is the sensitivity.    Solution The signal needs to be received by the infrared receiver, located in the bottom left corner of the DVLED Display. 1. First, verify if the appropriate, fully charged batteries are installed in ...

Why does the source signal automatically jump to HDMI channel every time my DVLED is turned on?

Solution  Check the setting options of the device,  Settings -> Display -> Startup&shutdown -> Startup Channel Last shutdown channel or Default startup channel can be selected and modified according to your preferences every time the DVLED display is turned on. Last shutdown channel - On startup, displays the channel last used be...

Why can't RS232 be used to Power on/off the DVLED Display while in Standby Mode?

Currently, RS232 cannot Power on/off a DVLED display while in Sleep Mode. Check the On-Screen Display (OSD) settings to see if the Standby Mode is set to Sleep Mode.   Solution 1. To Power on/off a DVLED display using RS232, switch the Standby Mode in the On-Screen Display (OSD) settings to Hibernate Mode.   2. The DVLED disp...

Why is picture quality for my DVLED not that great?

Solution  Confirm whether the input signal is consistent with the product's Native Resolution Timing. Point-to-point display is the clearest. The display principle of a DVLED display is different from that of LCD TVs and projectors. There are certain requirements for viewing distance. For example, a 135-inch DVLED display with 1.56 m...

What should I do if the LED(s) on the DVLED display is unlit?

Answer: Please refer to the LED dead pixel specification in the User Manual to determine if it needs replacing, or contact the local service provider for proper assessment. Pg 88 of LD108-121 User Guide Pg 89 of LD135-151 User Guide Pg 89 of LD163-181 User Guide Pg 76 of LD216-251 User Guide Click each model to view det...

Why do LEDs (for DVLED displays) fall off/shift/break when they get bumped or pulled?

Answer: Because the LEDs on DVLED Displays are precision components, they must be handled with extra care. Please refrain from damaging the LEDs by applying reducing the amount of force applied on the LED.  Product Safety If LED modules need replacing, electrostatic gloves need to be worn when handling. Do NOT tilt the LE...

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