Set the resolution higher. Test the monitor on a different computer to isolate the problem. Please follow the instructions below on how to change the resolution on a computer running Windows 10. To change the resolution in Windows, do the following: Right-click on an empty area of the Windows® desktop. From the pop-up menu, select Di...
Please download the attachment and manually install the drivers under Win7 x64. File URL:https://support.viewsonic.com/helpdesk/attachments/33058629684
If you are experiencing problems using HDMI input, suggest do the followings: Please check below on monitor: Make sure the correct HDMI input is selected in OSD. Turn on the monitor first then PC. Please check below on PC: Test the monitor on a different computer with a HDMI port. Replace another HDMI cable. If...
Please follow below steps: Open OSD menu: (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” button on the monitor. (2) For monitors with buttons behind the monitor, press the second button from the top. (3) For monitors with a joystick...
This can be caused by a long cable or docking stations. Longer cables may be prone to ghosting, lines, double images, or poor focus. The improper shielding of the cables can cause a shadowing or ghosting effect also. We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...
Dual monitor setup is simple to configure on modern computers. Windows will automatically detect and configure the displays. Requirement: 1. Windows 7 or later. 2. A PC or laptop with at least 2 video out ports. 3. 2 monitors. After connected 2 monitors to 2 video out ports, Windows will automatically load the drivers and present a...
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.
If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion. 1.Adjust setting on the PC/laptop: (1)Set native resolution of monitor in your PC/laptop's Display settings. (2)Change Scaling in Display settings. Use the graphic card software to change ...
If you're not able to install your monitor drivers with the driver pack "Standard Monitor Driver Signed Windows 10 x64 " downloaded from ViewSonic website, please follow below instruction to manually install Win10 x64 driver. 1. Download the attached ZIP file including monitor drivers to your PC and extract it. 2. Under "Control Panel",...
1.If the line location is not fixed, please check and adjust firstly by following below methods: (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable. (2) Use another power outlet. (3) Connect the monitor to another computer. 2. If the line location is...