The image is distorted from NMP-302w HDMI out, how can I do?

You can refer below steps to check the issue. 1. To reset the NMP-302w. 2. To replace the HDMI(extension) cable. If above steps can't solve the issue, it will be NMP-302w mainboard issue, you need to replace NMP-302w.

How to install vSignage License on EP5520 /EP5520T/ EP5540/EP5540T?

Requirements: - USB Flash Drive (FAT32 Formatted): How to format USB flash drive to FAT32 - vSignage license file, available on the Download section of the product's page* 1. Copy the license file (license-production_VSI.PKG) to the root directory of the USB flash drive. 2. Insert the USB flash drive into USB port of the display....

How to customize an Android Boot Animation on CDExx10 series and CDM models?

1. Overview The "Android Boot Animation" is a script used to load PNG files when the device boots. It is contained within an uncompressed zip file called bootanimation.zip. 2. Inside the bootanimation.zip file The bootanimation.zip file contains: The image folder(s) (containing PNG images named by incremental numbers) The desc...

What's the Signage Manager newest version? How can I update it?

You can click "Help"-->"Check update" in Tool bar to check is your Signage Manager newest or not, if not, you can click "Download" to update your Signage Manager.

ViewSonic CDE30 Series Power Save Modes: Which Mode Should I Use?

ViewSonic CDE30 Series power save modes: Which mode should i use? There are four Power Save modes to choose from and knowing which one to use depends on the application. For this scenario we will cover digital signage, information and monitoring systems and meeting rooms where always-on, wake up on active signal and fast boot time is a must...

What USB WiFi dongle/adapter will work with commercial displays, the CDM, CDE, EP series?

Model Name CDM series CDE10 series CDE20 series EP5540/T EP5542/T Supported WiFi Dongle Built-in WiFi module LB-WiFi-001 LB-WiFi-001 TL-WN725N TL-WN725N TL-WN725N TL-WN725N VSB050 VSB050 VB-WIFI-001 Note: 1. WPA stands for Wi-Fi Protected Access.  2. All WiFi modules and dongles only support W...

How to Disable the Android System on the CDE20 Series.

1. On the Remote Control press INPUT 9 9 1 to enter factory mode. 2. Select Other Setting in the DEBUG MENU. 3. Select Boot Mode. 4. A dialog box will pop up. Select – Disable Embedded OS. 5. Press OK on the Remote Control and the system will reboot. 

How to upgrade the firmware on Stand type EPoster, EP5520/EP5520T, EP5540/EP5540T, EP5542/EP5542T?

1. Format the USB disk as FAT32. 2. Unzip the “MstarUpgrade_848.zip” and then copy the .bin file to the USB disk (FAT32) in the root directory. 3. In Android mode, press the Source menu button, then press INPUT 9 9 1 to open the Service Menu. 4. Select "Firmware Update" and press OK.  5. Select "Upgrade Main" and press OK. ...

How to find MAC address of EP5520/EP5520T/ EP5540 /EP5540T?

MAC address is available on a label outside the carton as below. If carton is not available, check it under Android system with details below. 1. Press HOME on RC and select Settings 2. Select Network 3. Select Ethernet 4. MAC address listed as below

How can I fix EP5520T into floor?

Please refer the attachment. Attachment URL:https://support.viewsonic.com/helpdesk/attachments/33010268005