There are two drivers that need to be installed, Displaylink (used to connect displays to computer via USB) and electromagnetic pen driver. Both updated drivers are provided in the CD-ROM and also found online (Product > Downloads).
Check whether the orientation of the handwriting device is positioned in horizontal or vertical mode (figure 1). Open the Pen Display Manager and under “Orientation” select Horizontal or Vertical.
We recommend using a clip or other auxiliary tools to gently pull the old pen tip from the electromagnetic pen. To add the new pen tip into the pen, gently push it inside.
The tablet can be connected before or after the system is turned on. If it is not used for a long time, it is recommended that the device is unplugged.