What to do if there is no sound from the monitor’s speakers when connected with PC/laptop?

Please check monitor, PC/laptop and connection. 1. Check and make sure the monitor is not muted or volume down.                 2. Check the PC/laptop setting:    a. Make sure the PC/laptop is not muted or volume down.    b. Check the setting of sound output device in Windows/Mac OS has been set to monitor. 3. Check the cable connectio...

Should I install MacOS drivers for my monitor?

MacOS does not require monitor drivers when using a ViewSonic monitor. The MacOS will automatically read the EDID information stored in the monitor and use the system information/profiler utility to detect the monitor’s specifications and capabilities.  If you can not get native resolution or refresh rate on the monitor:   Please check if ...

Which Cable Do I Need For 144Hz?

To output:   1.1080p content at 144Hz, you will need either a dual-link DVI, a DisplayPort, or an HDMI 1.3 or higher cable.    2. 1440p at 144Hz, you will need at least an HDMI 2.0 or a DisplayPort 1.2 cable.   3.4K at 144Hz, you will need a HDMI 2.1 or a DisplayPort 1.4 cable which can carry 120Hz signal without compression.

Why can't I choose Contrast or Brightness?

ViewSonic develops several preset modes (ViewMode) such as Game/Movie, etc. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.   Under specific preset modes, some settings are fixed and cannot be adjusted. Please set to “Standard” mode if you want to adjust.

How to solve the overscan problem with my monitor?

If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion.   1.Adjust setting on the PC/laptop:   (1)Set native resolution of monitor in your PC/laptop's Display settings.   (2)Change Scaling in Display settings.   Use the graphic card software to change ...

Should I install Windows 10 drivers for my monitor?

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed.   Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities.   The only difference is you will see monitor model name in Device Manag...

How to restore the default settings of my monitor?

Please follow below steps:   Open OSD menu:               (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” button on the                     monitor.               (2) For monitors with buttons behind the monitor, press the second button from the top.                (3) For monitors with a joystick...

How to set proper Response Time with Viewsonic monitors?

Response time option can be selected under different View Mode. Viewmode => Standard => Response time => Standard / Advanced / Ultra fast  Viewmode => Game => Response time => Standard / Advanced / Ultra fast In both cases, while selecting the “Advanced” or even “Ultra fast”, it brings a very strong ghosting effect and blurry while scro...

What is "Black stabilization" and which level should I choose?

This setting is to provide better picture performance if user’s screen are mostly dark scenes. If no special needs(ex: playing shooting games in dark scenes), it is suggested to turn off.

How to solve the problem with my monitor as it turns off automatically?

If the monitor turns on briefly, then turns off, check the following: Make sure the power cable is securely connected. Turn off the monitor, unplug the power cable for 15 seconds and plug the power cable back then turn on. Check the video cable and make sure it is connected on both ends securely.           Reset the factory default ...