ViewBoardSupport - ViewSonic India

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

How do I configure on IFP and use player to power IFP on and off by HDMI CEC?

1.Please turn on player’s HDMI CEC function. 2.Connect IFP and player in HDMI cable. 3.Please enable HDMI CEC function under “Setting > Display > HDMI CEC” on IFP. When enabled, HDMI CEC allows devices connected to the ViewBoard via HDMI to turn on automatically when the ViewBoard is turned on. <Note> Not all HDMI ports on IFP suppo...

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.

Why is there a lag or slow touch response on the ViewBoard?

Touch lag on the native Android system is often caused by high RAM usage. Clearing background apps or using the built-in cleaning tool can restore responsiveness. Steps: One-Tap Memory Clear: Tap the [Sidebar Menu] on either side of the screen. Select the [Task Manager / Recent Apps] icon. Tap [Clear All] to release background ...

How can I remotely control IFP to power on and off(standby)?

You can remotely control IFP with RS232 cable or Lan cable by ViewSonic vController. <Note> To power on via Lan may work by model wise and needs to set IFP standby mode to sleep. Please check specification and UG if it supports.

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

How can I adjust color temperature on IFP?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP**70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP**30, IFP**70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP**30, IFP**70 Due to Android limitation, color temperature is only adjustable in other source(HDMI/PC, etc), not in Embd player...

How to disable IFP5550/6550/7550/8650 USB port?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP**70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP**70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP**70 Please use remote control to enter debug menu via pressing INPUT 9 9 1 in sequence, then go to Other Setting--àUSB Disk Enable a...

What to do if "No Signal" appears on the ViewBoard while connecting an external device (HDMI, USB-C, or PC)?

Step 1: Confirm correct input source on the ViewBoard (IFP) Press the [Input Source] button on the IFP remote or touch menu. Select the matching input (e.g., HDMI1 / USB-C / VGA). Wait 5–10 seconds for the screen to detect input. Step 2: Check your cable and connection type Try another HDMI, USB-C, or VGA cable. If using USB-C...

How can I lock the front panel buttons on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. . Please refer either method below: You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key. Then the font panel but...