How to update F/W on EP3220/4320/5520?

Upgrade under the factory menu Copy MstarUpgrade.bin in USB and Insert U disk to the USB port Press Input menu and then press 2 5 8 0 to activate factory menu (Fig. 1) Move to “Upgrade Main” item and press OK button to confirm. (Fig. 2) Select “Confirm” to confirm the upgrade (Fig. 3), the system will automatically reboot and start the up...

How to install Signage Manager License with CDM4900R/ CDM4300R/ CDM5500R/ CDM5500T?

1. Download the attached license file. 2. Select the correct Time Zone.  3. Please follow the below procedures to install the Signage Manager license:    license URL:https://support.viewsonic.com/helpdesk/attachments/33040907670

How to customize an Android Boot Animation on CDExx10 series and CDM models?

1. Overview The "Android Boot Animation" is a script used to load PNG files when the device boots. It is contained within an uncompressed zip file called bootanimation.zip. 2. Inside the bootanimation.zip file The bootanimation.zip file contains: The image folder(s) (containing PNG images named by incremental numbers) The desc...

What is tilling mode for Videowall and how to set it correctly?

<Tiling Mode> In Tile Mode you can view an image in a larger scale by connecting multiple monitors.   After all the displays are installed properly to a video wall, you need set the position of each display to determine how to display the input image. Once the position is set, the video source (e.g. computer) identifies the number of connect...

How to upgrade the firmware on Stand type EPoster, EP5520/EP5520T, EP5540/EP5540T, EP5542/EP5542T?

1. Format the USB disk as FAT32. 2. Unzip the “MstarUpgrade_848.zip” and then copy the .bin file to the USB disk (FAT32) in the root directory. 3. In Android mode, press the Source menu button, then press INPUT 9 9 1 to open the Service Menu. 4. Select "Firmware Update" and press OK.  5. Select "Upgrade Main" and press OK. ...

How to find MAC address of EP5520/EP5520T/ EP5540 /EP5540T?

MAC address is available on a label outside the carton as below. If carton is not available, check it under Android system with details below. 1. Press HOME on RC and select Settings 2. Select Network 3. Select Ethernet 4. MAC address listed as below

How to calibrate touch function on IFP/EP in Win 10?

Please follow below steps:   Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.     On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes.       4.Select the Touch input option.     ...

The image is distorted from NMP-302w HDMI out, how can I do?

You can refer below steps to check the issue. 1. To reset the NMP-302w. 2. To replace the HDMI(extension) cable. If above steps can't solve the issue, it will be NMP-302w mainboard issue, you need to replace NMP-302w.

What USB WiFi dongle/adapter will work with commercial displays, the CDM, CDE, EP series?

Model Name CDM series CDE10 series CDE20 series EP5540/T EP5542/T Supported WiFi Dongle Built-in WiFi module LB-WiFi-001 LB-WiFi-001 TL-WN725N TL-WN725N TL-WN725N TL-WN725N VSB050 VSB050 VB-WIFI-001 Note: 1. WPA stands for Wi-Fi Protected Access.  2. All WiFi modules and dongles only support W...

How to install vSignage License on EP5520 /EP5520T/ EP5540/EP5540T?

Requirements: - USB Flash Drive (FAT32 Formatted): How to format USB flash drive to FAT32 - vSignage license file, available on the Download section of the product's page* 1. Copy the license file (license-production_VSI.PKG) to the root directory of the USB flash drive. 2. Insert the USB flash drive into USB port of the display....

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