Welcome to the ViewSonic Warranty page - Kosovo

Service Contact

Please contact your local distributor

ViewSonic Product Family KOSOVO
Monitors [VA / VX Series] 2 Year Return to Base
Monitors [VG, VP ,TD and XG Series] 3 Year Return to Base
Projector [PA5, PJD5 Series – except short throw models] 2 Year Return to Base [Lamp 1 Year or 1,000 Hours]
Projector [PJD5 Series short throw models, PJD6, PJD7, PJD8, Pro, PX, PS and PG Series] 3 Year Return to Base [Lamp 1 Year or 1,000 Hours]
Projector [LED M1 series projectors] 2 Year Return to Base [Light Source 2 Years or 20,000 hours]
Projector [Laser/LED X series projectors] 3 Year Return to Base [Light Source 3 Years or 20,000 hours]
Smart Display [VSD] 2 Year Return to Base
Included Accessories [Battery, Power Supplies, Cables, Remotes, 3D Glasses etc] 3 months Return to Base
Large Format Display [Up to and including 55"] / Slot-in PC 3 Year Return to Base
Large Format Display [Larger than 55"] 3 Year Return to Base
ePosters [Up to and including 55"] 3 Year Return to Base
Interactive Flat Panel 3 Year Pick up, Repair & Return or On-Site Service(Purchased in 2019 and onward)
ePosters [10"] 1 Year Return to Base
All product groups 14 Days DOA Replacement

Customer Service For All Countries - Please click here to find the correct contact details of your respective Call Desk or Service Centre.

ViewSonic® Limited Warranty

ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.

For more terms and conditions and on what the warranty does not cover please refer to our Standard Limited Warranty Summary.

How to get service:

If the warranty on your product has already expired:

In case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.


For enquiries on accessories/spare parts please either contact your local dealer or contact us directly at sparepartsales@gsc.viewsonic.com
Lamp warranty is based either on the lamp usage hour or on the age of the projector unit, and depending on which ever one that expires first.

Pixel Policy:

At ViewSonic we offer some of the most competitive pixel policy in the market. For detailed information please click here.


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