As predicted by Go, the ePosters displaying LivWell content are indeed making an impact in their initial pilot locations in three cities across California, including a facility managed by Brookdale – the largest senior center operator in the US.
“It’s been very well received. Everyone in these locations has really found it great,” said Go. “In terms of the residents, they love it. They see it as a giant iPad; it’s not intimidating. Not only is it helpful to them to see all the info they need there in one place and always up to date, it’s turned into a focal gathering point, creating new social opportunities.”
Residents aren’t the only ones enjoying the convenience and allure of the ePoster.
“The beautiful door-sized ePoster offers an outstanding marketing opportunity,” said Go. “By its very presence it demonstrates that a community is on the technology forefront, and it’s ideal for showcasing the facility to prospective residents.”
It’s common to see tour guides stop at the ePoster, said Go, using it as an interactive visual guide to the facilities’ menus, events and other community offerings.
“We’re even seeing marketing directors put community floor plans into the ePoster content as a way to facilitate discussions with prospective residents,” said Go. “Then they can stand in front of a large image of the map and point out various locations as they talk about them. It’s so much more interactive and engaging than just handing prospects a brochure.”
Deployment, said Go, has been trouble-free and easier than if they had used a wallmounted display. In fact, he said, from start to finish working with ViewSonic has been a pleasure.
“I’ve really enjoyed working with Ryan, our ViewSonic CDW account rep. He’s been an overall great partner to work with,” said Go. “I think that often people don’t realize the value of good customer service – for me, finding a really strong partner helps us drive a transformation in long term care. Ryan has been just great and has been really proactive in supporting our market development.”
Go looks forward to expanding upon LivWell Health’s initial successes with his ViewSonic and CDW partners.
“Our software solution is cloud based and highly scalable, ViewSonic has the right functional requirements and support, and CDW has been a good integration partner for all of us,” said Go. “Now we’re ready to expand.”
With over 50 communities poised to deploy the LivWell Health digital signage solution via ViewSonic ePosters in the next six months, hundreds of active qualified leads, and a concept ripe for expansion into other markets, the future for LivWell Health looks as high-impact as the Viewsonic ePoster solution itself.