Commercial DisplaySupport - ViewSonic Belgium

How to use ADB tool commend to get a vSignage player screenshot?

Download ADB from https://developer.android.com/studio/command-line/adb.html 1. Run cmd commend and go to the adb save folder that connect to device via Adb over TCP, if use Adb wire, skip this step adb connect {ip} for example: adb connect 192.168.2.112 2. Take screenshot and save to device adb shell screencap -p /sdcard/...

How to set up video wall in daisy chain?

Here’re major steps to set up video wall in portrait position for your reference. 1. Set up monitor ID in OSD menu as 1~4 prior to mounting monitors. 2. Connect IR sensor cable to monitor 1. 3. Connect the PC to monitor 1 with DP cable firstly for easy setup & adjustment afterwards. 4. Mounting monitor 1/2/3/4 in portrait p...

How can I add my city in Weather widget in Signage Manager software?

You can refer to below link, enter the country, find the city name. http://www.worldweatheronline.com/country.aspx Then enter it directly.

What are the communication settings to control IFP via RS232 and LAN commands?

RS232 Communication Setting - Baud Rate Select: 9600bps (fixed) - Data bits: 8 bits (fixed) - Parity: None (fixed) - Stop Bits: 1(fixed) LAN Communication Setting - Type: Ethernet - Protocol: TCP/IP - Port: 5000 (fixed) - Cross subnet: No - Logon Credentials: No

NMP620-P10 Windows Activation

Procedure to resolve Windows 10 Enterprise activation issue due to Microsoft Hotfix KB4493509 impact to IoT Device NMP620-P10 Step 1: Boot up NMP620-P10 and agree to the EULA while creating a User Account. Please disconnect the Ethernet cable and do not connect to Wi-Fi. Step 2: Left click on the Windows Start button and sel...

How to install vSignage License on EP5520 /EP5520T/ EP5540/EP5540T?

Requirements: - USB Flash Drive (FAT32 Formatted): How to format USB flash drive to FAT32 - vSignage license file, available on the Download section of the product's page* 1. Copy the license file (license-production_VSI.PKG) to the root directory of the USB flash drive. 2. Insert the USB flash drive into USB port of the display....

How to enable debug mode on commercial displays?

1. Download ADB from: https://developer.android.com/studio/command-line/adb.html 2. Press MENU 9 9 1 on the display's remote control to show the Service Menu or Debug Menu. 3. EP5540/ EP554T/EP5542/EP5542T: Service Menu > OS Setting > ADB Enable 4. CDE6520/CDE7520/CDE8620: Debug Menu > System Debug > ADB Switch 5. CDE4320/...

How to check whether vSignage can sync with others players and see the campaign?

If you are unable to sync the contents, there may be a connection issue. To verify if the admin is sync with the player, there is a JSON API in vSignage. 1. First make sure your windows firewall setting has allow vSigange to access. 2. Please use this API to check if source player see any other players and campaign. Open the Chrome br...

How to check CDX series , videowall, model RS232 daisy chain working correctly

1. Is it correct of RS232 daisy chain cable ? 2. In OSD menu, General settings -> Eco mode please set to Normal. (If set to Low power standby, the unit can power OFF but can’t power ON) 3. The RS232 daisy chain cable is 2.4mm – 2.4mm

How can I fix EP5520T into floor?

Please refer the attachment. Attachment URL:https://support.viewsonic.com/helpdesk/attachments/33010268005