How to restore the default settings on a projector?

1. Press the menu button on the projector or the remote control and then navigate to the Advanced Settings.   2. Select to restore factory default settings.   Note: Some models may have the reset option in a slightly different location. Please check the user guide for specific steps.

What to do if there is high pitched noise coming from the projector?

Please connect the projector to a different AC outlet.   Connect the projector to another computer/player.   In case above crosscheck remains the same result, please contact ViewSonic service center.

How do I connect external speaker(s) to my projector?

1.Wired connection:   1.1 via 3.5mm audio out:       If the projector is equipped with a 3.5 mm audio out mini jack, usually it is  green and marked as          Audio Out. Please connect a 3.5 mm audio cable between speaker and projector for audio output        purpose.     1.2 via S/PDIF:        If the model is equipped with S/PDIF por...

Why a black border on the top/bottom or sides of the image from the projector?

Please check below:   1.Plesae refer to the user guide and adjust Aspect ratio with example below.   2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.

How to set up dual projectors on a Windows computer?

Before connecting two projectors to your Windows PC/laptop, please ensure your system can run multiple video outputs. 1. To check your graphics card's maximum number of output signals, please refer to the graphics card manufacturer like the example below. Dedicate Graphics Card Integrate Graphics Card  2. Make sure your devi...

How to make the screen fit my projector's display area?

Please refer to this FAQ:   How to solve the overscan problem with my monitor?

How to adjust the image size on a projector?

  The projector's image size is determined by the distance between the projector itself and the screen.   You can adjust the screen size by repositioning the projector, the image size and the distance needed will be shown in the projector user's manual.   Some projectors also come with a zoom ring for the finer adjustment.

How to download the latest drivers for my projector

Option 1: Download from the ViewSonic Website Go to http://www.viewsonic.com/us/downloads_section/ Enter the Product Name, Product series and model number. Select the driver based on the operating system of your computer. Once the file downloads, double-click to open and start the installation. If you select Save, double-click on the downl...

How to clean the projector lens

To clean the projector lens, do the following: Apply a non-abrasive camera lens cleaner to a soft, lint-free cloth. Do NOT spray the cleaner directly onto the lens. Avoid abrasive cleaners/solvent, as they may permanently damage the lens. In a circular motion gently wipe the lens clean. Replace lens cap if projector is not to be used.

The AC adapter for the projector does not work

Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet.  Although it may sound obvious, the adapter can become loose without even knowing.  If it's not plugged in all the way, it can make it seem like the adapter is not working, but it may just not be getting power from the wall...