How to adjust the image size on a projector?

  The projector's image size is determined by the distance between the projector itself and the screen.   Moving the projector closer to the screen will make the image smaller, and moving the projector farther from the screen makes the image size bigger.    If the projector has zoom control ring. You can use this to adjust image size too.

What to do if there is no sound from the projector’s speakers when connected the PC/laptop to projector?

Please refer to this FAQ:   What to do if there is no sound from the monitor’s speakers when connected with PC/laptop?

Projector turns on initially but then cycles off

Projectors may shut off for a couple different reasons. If the projector over heats, check to see if there is enough ventilation for air to be circulated around the unit. Make sure fans are running and that there is no obstruction. Let it cool, clear obstructions and check fans when turning the unit back on. After market lamps may cause a...

Want to know about supported picture, video and audio formats

Each product has its own list of compatible video, audio and image formats. The best way to know what file type is specifically supported by your product is to look in the user guide for your particular model.

How to setup dual projectors on a computer?

  Please refer to the FAQ below.   How to setup dual monitors on a computer?  

What to do if remote control does not work properly?

  Please do the following check: Make sure there are no obstructions in the way of the IR receiver on the device. Move closer to the receiver (within 23 feet) or change the angle (within 30 degrees) to the receiver. Replace the batteries. Even if lights on the remote control are on, weak batteries may still cause the remote control to oper...

What to do if there is a shadow or double image on the projector screen?

Analog extension cables, adapters, docking stations and longer cables may be prone to generate ghosting, lines, double images, or poor focus. The improper shielding of the extension cables will cause a shadowing or ghosting effect due to mismatch of the input impedance between the video source, the video cable, and the projector. Please use th...

How to reset lamp timer

After replacing the Projector Lamp, resetting the lamp timer is highly recommended to help keep track of how long the lamp has been on. The Lamp Timer will also let you know when the lamp needs to be replaced. The Lamp timer can be found in the projector Menu. The specific location of the timer can be found in different locations depending ...

How to clean the projector lens

To clean the projector lens, do the following: Apply a non-abrasive camera lens cleaner to a soft, lint-free cloth. Do NOT spray the cleaner directly onto the lens. Avoid abrasive cleaners/solvent, as they may permanently damage the lens. In a circular motion gently wipe the lens clean. Replace lens cap if projector is not to be used.

There is a pixel stuck on or off

Stuck or twinkling pixels on the projected image may be due to a defective DMD chip. These pixels can show up as bright, dark or twinkling points. They look similar to pixel defects on LCD displays. This cannot be fixed by the end user and must be sent in for service. Contact ViewSonic Customer Care to verify if your unit qualifies for warrant...

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