Shipping Information

Customer Service Pages
FAQs
Customer Support


What shipping method does ViewSonic.com use?  Back to top

ViewSonic.com ships with FedEx and USPS. We currently offer Ground, 2 Day and Standard Overnight shipping options. Shipping company will be determined by ViewSonic.


Shipping Rates   Back to top

Ship MethodRatesDelivery Times (Business Days)
Standard GroundCalculated at Checkout5 to 7 days after processing*
2nd DayCalculated at Checkout2 days after processing*
Standard OvernightCalculated at Checkout1 day after processing*

*Please allow one to two business days for processing unless specified. There will be instances during the year where processing maybe delayed, such as year-end processing.


What is the processing time for an order?  Back to top

Processing time is the period between the date an order is placed and when it is shipped. Processing time includes account procedures, inventory levels, and warehouse management for picking and packaging processes. All in-stock orders are processed daily, Monday through Friday (excluding holidays). Please allow one to two business days for processing unless specified. There will be instances during the year where processing maybe delayed, such as year-end processing.


When will my order ship?  Back to top

In-stock are shipped daily, Monday through Friday only (excluding holidays). Please allow one to two business days for processing prior to shipment, depending on the time of day and season (the holiday season may cause delays in order processing).


How long will it take for delivery?  Back to top

Delivery time is calculated by adding the processing time with the shipping method you have chosen. ViewSonic.com does not ship or deliver orders on weekends. When calculating your delivery time, do not include weekend days or holidays.



I live outside of the continental United States. Can I order from ViewSonic.com?  Back to top

ViewSonic.com does not accept international credit cards at this time. We can only ship to an address within the United States and Canada.


Does ViewSonic.com ship to P.O. Box? Back to top

We currently cannot ship to P.O. Boxes.


How do I track my Shipment? Back to top

ViewSonic.com will send an email to you when the order has been shipped. The tracking code provided in the email can be used to be entered on the delivery service's website. Order status is also avialble in your ViewSonic.com account, if you created an account at the time of your order. To log into your ViewSonic.com account, click here: https://www.viewsonic.com/us/customer/account/login/
Once logged in, click on the "View Order" link relative to your order. If tracking information is available, a "Shipments" tab will be displayed next to the "About this Order" section.


Recycle Fee Back to top

California: An e-waste Recycling Fee may apply to your purchase or lease of a new or refurbished ViewSonic product. Per California Electronics Waste Recovery Act of 2003(SB 20/SB50), the law establishes a funding system for the collection and recycling of certain electronic products. The advanced recycling fees are collected from consumers at the point of sale or lease of a new or refurbished Covered Electronic Device (CED) that has a screen size of more than 4 inches measured diagonally. All fees collected by ViewSonic are remitted to the Board of Equalization (BOE). This fee is not subject to sales tax.
For more information, please visit the California Integrated Waste Management Board website at:
http://www.calrecycle.ca.gov/electronics/Act2003/

Canada: ViewSonic Corporation participates in the Electronics Recycling Program in certain provinces in Canada, therefore, ViewSonic is required to collect Environmental Fees on certain eligible electronic products sold into Canada. Your purchase of ViewSonic products in Canada may be subject to these fees. For more information, please visit the EPRA portal link at:
http://www.recyclemyelectronics.ca/

Please visit ViewSonic's recycling program for any recycling support at: http://www.viewsonic.com/us/recycle-program