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Express Exchange ProgramExpress Exchange Program Canada Enroll Now Enrollment Prices for Express Exchange Service Products It's Easy to Enroll ViewSonic Express Exchange Service Terms and Conditions Enroll Now Express Exchange Service is FREE for the first year of product ownership. To add two additional years of Express Exchange Service coverage, sign up anytime within the first 30 days of your covered product's warranty period. By enrolling immediately, you can avoid enrollment delays when you may need an instant response. Your purchase of a ViewSonic® product is sincerely appreciated As a member of the Express Exchange® Service program, you will See the Difference® that comes from knowing that any product downtime you may experience will be minimal and that you need never worry about repair or shipping details. It's one more reason why ViewSonic's value-added services are setting a new standard for customer satisfaction. Enrollment Prices for Express Exchange Projector Service ViewSonic projector products carry a limited three (3) year warranty on parts and labor** (excluding lamps) from the date of original purchase. ViewSonic offers a choice of two Express Exchange Service options on projector products. (Defective lamps or lamp replacements do not qualify for Express Exchange second and third year service replacement.) 1-Year Express Exchange Service coverage, covering the first year of your standard three (3) year warranty. Portable Projectors (up to 8 lbs.) Free Conference Room Projectors (over 8 lbs.) Free 2-Year Express Exchange Service coverage for projectors covering the remainder of the standard three (3) year warranty. Portable Projectors (up to 8 lbs.) $149 U.S. Conference Room Projectors (over 8 lbs.) $199 U.S. It's Easy to Enroll
(If a problem arises with your projector within the first 30 days of your purchase, see your dealer for a replacement product.) ViewSonic Express Exchange Service Terms and Conditions Express Exchange Service (the Program) is offered to all ViewSonic customers within Canada. The Program allows for the exchange of a non-working ViewSonic projector with a comparable refurbished unit, shipped within two (2) business days* of the customer's phone call. The refurbished unit will be covered by the balance of the time remaining on the customer's original limited warranty (unless otherwise specified). NOTE THAT BY USING THIS PROGRAM THE CUSTOMER AGREES TO RETAIN A REFURBISHED REPLACEMENT PRODUCT INSTEAD OF THE ORIGINAL DISPLAY OR PROJECTOR. THE ORIGINAL COVERED NON-WORKING DISPLAY OR PROJECTOR WILL NOT BE RETURNED TO THE CUSTOMER AND SHALL BECOME THE PROPERTY OF VIEWSONIC. The Express Exchange Service program must be purchased within 30 days of the product's original purchase date. Once enrolled, the standard Express Exchange Service program is valid for the chosen term option. The Express Exchange Service is not transferable. The enrollment pricing and/or all applicable taxes are subject to change without notice. The program is valid only for the product serial number that is registered at the time of enrollment or for the product serial number of a replacement unit. You may cancel the program for a full refund within five calendar days of enrollment if you have made no service claims. Returns within the first thirty (30) days from the date you purchased your product are subject to the return policy of the Dealer. Please contact your Dealer for service. Once it has been determined that the customer has a non-functioning product covered under warranty, ViewSonic will arrange for delivery of the refurbished replacement unit to, and pickup of the nonfunctioning unit from the customer's registered location. The exchange will occur on an expedited basis, usually within two (2) business days from receipt of the customer call* and issuance of Return Material Authorization (RMA) number by ViewSonic's Customer Support Department. To ensure return of the product registered under the Program, a credit card "hold" for the value of the refurbished unit is required before it can be delivered. Your credit card will be charged if (a) you fail to return the defective product to ViewSonic within twenty (20) days and in the manner specified by ViewSonic, (b) the serial number of the returned product does not match that of the registered product or (c) the defective product is returned with missing components. Missing parts will be charged to customers based on the following rates: Remote Control $150 U.S. /each AC Adapter $50 U.S. /each Soft Carrying Case $50 U.S. /each User Guide $20 U.S. /each Loss of or damage to the covered product due to abuse, mishandling, improper packaging, alteration, accident, electrical current fluctuations or failure to follow operating, maintenance or environmental instructions prescribed in the covered product's User Manual is subject to a fee. A ViewSonic projector returned under the Express Exchange Service program found to be non-functional due to a bad lamp may be subject to a $499 fee to cover expenses. Lamps are not covered under Express Exchange Service. Projectors returned and non-functional due to a dirty filter are subject to a fee to cover expenses. ViewSonic recommends that filters are cleaned as part of the regular maintenance and care of your projector. ViewSonic expressly disclaims any and all liability for delays in shipping or any resulting damages due to loss of use for any reason. THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN. THIS PROGRAM IN NO WAY EXPANDS OR ENHANCES THE APPLICABLE LIMITED PRODUCT WARRANTY. *Calls must be received by 12:00 p.m., Pacific Time. Saturdays, Sundays and major U.S. and Canadian holidays excluded. Subject to availability of replacement stock. **3-year warranty limited to PJ250, PJ350, PJ500, PJ501, PJ550, PJ551, PJ750 and PJ1065 models purchased on or after May 1, 2002. ††Subject to Express Exchange Service terms and conditions. Specifications and pricing subject to change without notice. Selection, offers and programs may vary by country; see your ViewSonic representative for complete details. Corporate names, trademarks stated herein are the property of their respective companies. Copyright © 2003 ViewSonic Corporation. All rights reserved. [10031-00B-03/03_0M] back to top |
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Specifications and pricing subject to change without notice. Selections, offers and programs may vary by country; |
